Kristopher Pasterick Email & Phone Number

Elk Grove Village, Illinois, United States

Glenview, Illinois, United States

Naperville, Illinois

• Managed the CRM program for Ecolab’s Nalco Water and Downstream businesses in support of over 9,000 global users which included projects to transform process of Field Services, Customer Setup, Tank Ordering, and Sales.
• Worked with implementation partners to ensure properly estimated and executed project work, including setting appropriate scope, timeline, budget, and resource teams.
• Provided guidance to team members and initiated an effort to document best practices for the configuration and customization of the Dynamics 365 platform.
• Introduced scrum, agile, and SDLC process improvements to project teams.
• Partnered with product owners and global business representatives to road map future functionality, and to ensure accurate requirements and user stories were properly documented and prioritized.
• Partnered with product owners, scrum masters, and technical leads from other platform teams to ensure proper integration between systems.

Chicago, Illinois, United States

• Managed over 100 projects for Microsoft Dynamics CRM and Salesforce.com systems on behalf of various clients across multiple industries, including professional services, real estate, healthcare, independent software.
• Managed project budgets totaling over $14M while maintaining scope and staying under budget.
• Led discovery sessions to define requirements and user stories with business and technical stakeholders and to refine project scope based on project needs and budget.
• Led system design, including entity structure, workflow, user interface, data migration, and system integrations, as appropriate.
• Produced project documentation, including project scope estimators, project charters, project plans, functional specifications, and training guides.
• Configured MSCRM via custom entities, forms, workflows, security roles, and other system settings, created data migration and integrations using Scribe and native MSCRM tools, and developed and modified custom reports.

Oak Brook, Illinois

• Interviewed targeted customers of the InterAction CRM product for professional services firms, developed market requirements and product requirements to enable the execution of user-based scenarios within the system.
• Collaborated with development organization to ensure an effective translation of requirements into product design and functionality.
• Actively participated in agile development process through daily standup meetings, prioritization of backlog items during iteration planning, and reviewing completed product functionality at iteration reviews.
• Evaluated third party products and made recommendations regarding possible business relationships.
• Collaborated with other LexisNexis business units to define requirements and processes.
• Analyzed internal.NET web services and other API’s in order to deliver proprietary LexisNexis content into the InterAction system.

Chicago, Illinois, United States

• Ensured the successful releases of the STARS risk management and claims administration system, with duties including release scope definition, overall release project management, collaboration with technical teams to.
• Managed team of up to four product managers who were responsible for the analysis and creation of requirements and specification documentation for all aspects of claims administration and health care specific.
• Planned and executed process to solicit stakeholders’ feedback on feature candidates for the purpose of planning future releases to meet the goals of enabling migration from legacy products to a next generation product.
• Collaborated with development and quality assurance teams to create an agile and iterative software development lifecycle and led efforts to standardize the use of online tools within the process
• Collaborated with technical teams and others in Product Management to create vision documents for releases and features, and developed use cases and supplemental specifications for new features and enhancements
• Participated on client advisory boards representing the claims administration and healthcare industries to present plans, solicit feedback for future product direction, and advocate for the needs of the represented.

Chicago, Illinois, United States

• Ensured the delivery and quality of all plugins developed for specific clients of the STARS system, including the ongoing post-implementation support and maintenance, through a team of custom solution developers
• Grew a team of four developers to as many as 13 developers without the aid of an internal or external recruiter over the course of two years
• Consulted with and assessed the needs of many Fortune 100 clients and translated those requirements into functional specifications for client specific functionality
• Designed, developed, led development teams, and aided the implementation on several complex and high-profile projects, including financial cost allocations, real-time claim notifications for insurance carriers and.
• Provided guidance to core product development and implementation teams on various complex projects
• Worked with project managers, professional services team, and sales executives to determine feasibility within system constraints, provide estimated work efforts, and propose possible solutions in order to satisfy.

Chicago, Illinois, United States

• Designed, developed, tested, implemented, configured, and provided post-implementation support and maintenance for numerous client specific plugins to enhance the functionality of the STARS system that utilized COM.
• Analyzed client and prospect requirements and wrote functional specifications for various projects
• Mentored all new developers brought onto team
• Presented sessions relating to custom solutions and aided in hands-on technical training at client conference
• Designed and implemented multiple frameworks and reusable components for use within development group to increase productivity, add standard methodologies, and promote object oriented design

New York, New York, United States

• Designed, developed, and executed various automated test scripts and performed ad-hoc tests on the STARS system
• Developed utilities and plugins to test various aspects, including the installation and data integrity, of the STARS system

Bachelor Of Science - Bs, Computer Science

Activities and Societies: Men's Ice Hockey Team, Psi Upsilon Fraternity

Secondary School

Activities and Societies: Men's Varsity Ice Hockey, Drama