Network Engineer
Center City, Mn
Provide Technical Support to Hazelden customers globally in resolving WAN Connectivity and routing issues.• Implement and maintain a network of over 300 remote frame-relay sites consisting of Cisco’s 800, 2951, 3600, 3800, 6500 and 7204 routers.• Managed WAN operations and network security management for a multinational conglomerate with over 20 divisions.• Configure and troubleshoot Cisco Unified Communications Manager, IP Phones.• Configure and troubleshoot Cisco Wireless LAN Controllers and Access Points.• Configure and troubleshoot Cisco Digital Media Systems (DMM, DMP) and Cisco Telepresence.• Install, configure and manage CiscoWorks LMS infrastructure.• Configure and troubleshoot Cisco Content Services Switches (CSS), Cisco Identity Services Engine (ISE), Cisco 3750, 6500, and Nexus. • Managed configuration for all varieties of network devices within a heterogeneous network including Cisco’s 2900, 4000, and 7500 routers.• Successfully met and exceeded procedural and service level agreements for Hazelden’s clients using tools such as IT Service Management Suite.• Environment: Cisco switches (3500, 3700, 4900, 4500, 6500) and routers (800 series, 1700, 1800, 2951, 2800, ASA 5505, 5510, 5540, Cisco 5500 Wireless Controllers), Nexus, WAN connection, MPLS, Load Balancing, HSRP, Site to Site VPN, Firewall and ACL, Intrusion Prevention, QoS, VoIP, DMM, DMP, Cisco Telepresence, Content Switches, Identity Services Engine.