• Handle general client correspondence via calls, text, and email in a timely manner• Sort and distribute inventory and new product• Maintain safety and cleanliness in workspace for employees and customers• Oversee and complete daily transactions with minimal errors• Run reports to track daily and monthly sales and rebook goals• Proactively anticipate and resolve service issues and general spa emergencies for guests and team• Educate on, recommend, and book all products, treatments, and enhancements for both spa and medical services• Develop and maintain positive customer relations and energy among the teamCheck out reservations while achieving rebooking, series, and product sales metrics

• Elevate brand image through social media promotion and engagement • Develop business processes to streamline team workflow• Design of promotional material and distribution via online channels• Onboarding and communication with new and existing clients• Improve overall customer experience through recurring check-ins and feedback surveys• Strengthen client relationships through appreciation campaigns and quarterly touches• Website management and design

Full-service Film & Entertainment agency specializing in PR, Influencer Marketing, Promotions, & Events with heaps of nerdy passion. Clients include Amazon Studios, Alamo Drafthouse, A24, Lionsgate, Mondo, Roku, Sony Pictures, and more.• Manage, promote, and engage with the Fons PR social media channels• Brainstorm and execute promotional campaigns for various studios• Assist with film screenings, red carpets, local festivals, press days with talent, and film events in Austin and Los Angeles• Drive traffic through ticket sales • Pitch publicity partnership opportunities to micro and macro social media influencers• Draft appropriate documents such as PA schedules, wrap reports, and SOW statements• Train, educate, and oversee college interns• Create and present creative decks to communicate company business ideas and capabilities

• Assisted Fons PR in their upcoming film campaigns for Amazon Studios through college outreach and film premiere events and screenings

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