Proactively sourced, interviewed, and recruited psychiatric professionals, including psychiatrists, and psychiatric nurse practitioners to meet the staffing needs of client healthcare facilities; Maintained a deep understanding of the psychiatric field, including licensure requirements, clinical competencies, and industry trends, to effectively assess candidate qualifications; Developed and implemented new recruiting content/strategies: crafted outreach templates integrated into core Account Representative training, producing higher response and production rates; Conducted in-depth candidate interviews to evaluate skills, experience, and cultural fit with clients; Collaborated with clients to understand their staffing needs, developed job descriptions, and assisted the full recruitment lifecycle, from sourcing to placement; Utilized Bullhorn and recruitment software to manage candidate pipelines and track progress; Provided ongoing support to clients and candidates, ensuring successful placements and high levels of satisfaction; Stayed updated on industry best practices and regulations, ensuring compliance with all relevant laws and standards.

Acted as a trusted advisor, offering expert knowledge on luxury products, guiding clients through the purchasing process, and recommending tailored solutions; Demonstrated a deep understanding of the luxury market, staying updated on trends, product knowledge, and competitor offerings; Collaborated closely with clients to identify their needs, preferences, and lifestyle to deliver exceptional service and exceed their expectations; Met and exceeded sales targets consistently while upholding the brand's image and values, contributing to overall revenue growth; Provided post-sales support, ensuring client satisfaction, handling inquiries, and facilitating any necessary follow-up or after-sales service.

Managed confidential patient information; Processed and filled prescriptions accurately and efficiently, adhering to pharmacy laws, regulations, and company policies; Utilized pharmacy software systems to manage inventory, including ordering, receiving, and stocking medications and supplies; Assisted pharmacists in compounding medications, ensuring precise measurements and adherence to quality standards; Interacted with patients in a fast-paced, high stress environment [Pandemic + High Volume Store], providing exceptional customer service by addressing inquiries, explaining medication instructions, and ensuring understanding of prescription details; Conducted insurance billing and claims processing, verifying coverage and resolving any issues to facilitate a seamless payment process for patients; Maintained a clean and organized workspace, following safety protocols and guidelines to ensure a sterile and safe environment.

Supported a large team effectively training new employees to reach KPI’s, while delivering excellent customer service; Partnered, coordinated, and executed community fundraising initiatives, benefitting local schools; Coordinated team outings, resulting in higher rapport and trust amongst employees which elevated workplace culture and consumer experience; Ensured operational protocols were followed accurately; Assisted the management team in achieving sales targets through effective floor supervision, ensuring compliance with company policies and procedures; Maintained a visually appealing and organized sales floor by implementing merchandising strategies and overseeing inventory management; Acted as a liaison between the team and upper management, communicating feedback, challenges, and suggestions to improve operations and sales performance

Welcomed and greeted guests, clients, and employees in a professional and friendly manner, reflecting the luxury brand's image and values; Managed private legal paperwork and confidential customer profiles; Scheduled appointments for clients and management, ensuring accuracy and timely coordination of meetings; Coordinated receptionist schedules & sales associates calendars; Created, promoted, and implemented weekly operational documents, cultivating more streamlined process’ resulting in higher weekly production rates and sales; Managed a high-volume multi-line phone system, efficiently directing calls, taking messages, and providing information to callers; Handled administrative tasks including mail distribution, package handling, and maintaining an organized reception area; Assisted in coordinating logistics for events, meetings, and VIP visits, ensuring seamless execution and excellent guest experiences; Collaborated with various departments to ensure effective communication and coordination across the organization.

Managed donor relations through correspondence, gifts, and new modes of recognition for donors; designed and created original websites, infographics, and mailers; coordinated and created outreach materials to attract participation for new young professionals’ program; researched, analyzed, and presented emerging trends in revenue producing concepts to implement for future fundraisers