Kelly Parker Email & Phone Number

Fort Mill, SC, US

• Formulate timeline for implementation of learning material that will show the greatest results in the least amount of time and the greatest ROI
• Collaborate with VP of Learning and New Restaurants to identify field personnel to test and implement material
• Plan and execute location video shootings for instructional material
• Storyboard and script all lesson plans used in e-learning material
• Successfully use Sony Vegas, Camtasia, and Lectora to create e-learning course material
• Audition and approve talent for video and audio productions to be used in e-learning material

Firebirds Corporate

• Maintain inventory databases
• Provide support for managers and above-store management for all inventory-related issues
• Provide ongoing education for our operators in principles of inventory and how to troubleshoot inventory to improve costs of sales
• Create, implement, and maintain e-learning material for the inventory subject matter
• Work with inventory software provider to customize program for Firebirds

Firebirds Restaurants

• Manage operations in the restaurant
• Perform daily administrative duties associated with restaurant operations
• Recruit, train, and develop employees
• Promote the restaurant through grassroots marketing and community involvement

• Teach hospitality staff everything about being a Firebirds hospitality professional
• Designed and implemented fun and innovative methods to teach hourly employees
• Worked closely with Director of New Restaurant Development to customize education material as company evolved
• Updated company whitepaper training material as needed
• Responsible for troubleshooting and assisting in POS setup and support
• Provide restaurant management support in administrative duties while onsite