Sr. It Analyst
Current• Participates in the collection of requirements from FAA customers to design new Staffing Workbook (SWB) tool features and functionalities• Participates in customer technical interchange sessions for SWB to review requirements, present software modifications, and test results• Developed detailed SWB As-Is technical documentation and provided recommendations for the system's To-Be• Enhances current features and functionalities for the SWB application with improved business logic• Provides 2nd level technical support for SWB users