Provide strategic leadership and guidance across the organisation, driving the delivery of responsive, operational and strategic services to clients nationally.Drive accountability for the provision of high-quality initiatives and tools that improve education and learning outcomes through the implementation of coordinated service delivery models and infrastructure.Lead the development of inclusion and wellbeing programs to foster an engaged and safe education and learning environment for staff, trainers and participants.Foster a collaborative culture of change and innovation in learning improvements that are evidence based with data and insights to drive new and improved blended educational delivery and support for clients.Represent the company with key external stakeholders nationally and internationally, and lead the company’s strategy in response to national and state education reforms

Along with the Board of Directors of BSI Learning, responsible and accountable to the company and its shareholders. Includes day to day responsibilities to ensure that the company operates at the highest possible standards and complies with the relevant legislation and governing corporations.Primarily responsible for:Determining the company's strategic objectives and policies.Monitoring progress towards achieving the objectives and policies.Appointing senior management.Accounting for the company's activities to relevant parties, and shareholders.This role also works with the executive leadership team to:• Ensure funding arrangements are broadly based to optimise sustainability of the organisation.• Ensure effective relationships are developed and maintained with local politicians, senior decisionmakers in State, Commonwealth and local Government, and other service providers.• Facilitate adequate provision of funding to support the ongoing activities and developments of the company, through negotiation, advocacy, and formal submissions.• Actively seek new business, government grants and other funding opportunities.

• Leading and driving the strategic direction for the organisation.• Implementing the Values and Statement of Purposes for BSI Learning.• Working in partnership with the Board to develop and achieve the Vision for the organisation.• Providing leadership to BSI Learning staff and stakeholders.• Developing and maintaining key stakeholder relationships including strategic partnerships.• Ensuring secretarial support to the Board and its sub-committees.• Providing the Board of Directors with comprehensive information, analysis and timely advice on allcorporate and clinical governance matters affecting the organisation.• Ensure that the organisational structure, policies and procedures support quality service provision, riskmanagement and regulatory compliance in a way that enables all members of staff to work effectively,efficiently, and harmoniously.• Ensure all organisational and workplace structure, policies, procedures, and arrangements promote anefficient, effective, and harmonious culture.• Ensuring the pursuit of service excellence and continuous quality improvement.• Developing and implementing the community engagement strategy.• Lead and effectively manage the daily operations of the organisation in accordance with theinstrument of delegation.• Develop and implement business and corporate plans in accordance with the Strategic Plan.• Maintain and review with the Board the appropriate Executive Management structure to ensure theoptimal operation of the organisation.• Objectively review and assess the community’s needs to:o Ensure that the organisation’s programs are targeted to meet current needs.o Ensure that clear strategic and operational goals and objectives are set for the organisation inresponse to the community’s identified emerging training needs.o Engage with the Board, staff, community, and other stakeholders in the preparation of developmentalplans for the organisation.• Prepare funding submissions for further growth

Reporting to the CEO & as a member of the Company’s senior management team, this key role plays an important part in the achievement of the Company’s targets for customer engagement, revenue growth and quality indicators across all state operations.Managing a team of Customer Solution Managers nationally, responsible for the operations management, training and assessment as well as brand awareness for BSI Learning.

-Partnering with customers to increase sales, improve employee skills, achieve increased productivity, reduce staff turnover and effectively manage change.-Working with stakeholders to create a customised program to achieve their organisational objectives.-Utilising the full spectrum of learning methodologies including Workshop, Action Learning, Distance Learning, Coaching and E-Learning and making use of the latest learnings and product developments from around the world.

BSI Learning (BSIL) is a National company that provides consulting, training and recruitment services. My role:Develop and Design programs for corporate and government clients based on their skill gaps, needs and outcomes.Develop strategies to market key programs to target audiences.Organise events and forums for clients and L&D professionals.Ensure quality and delivery of client projects.Develop new business and retain and grow existing clients.

Exceeded a Revenue portfolio target of $1.5mill per annum for a pre-defined customer base. Exceeded incremental sales target per month. Have the ability to build and manage a pipeline of opportunities to ensure committed targets is consistently achieved. Managed established customer relationships to ensure customer satisfaction. Developed and implemented a portfolio strategy through the maintenance of current account plans and portfolio plans. Effectively engaged with solutions teams and internal resources. Developed and presented customer proposals, emphasizing how the solution addresses the business need of the customer, including ROI.Accurately reported and forecasted revenue, sales and churn via CRM and other reporting tools.

Promoted to manage the Microsoft Desktop Product sales and solutions.Responsible for developing a new portfolio of corporate clients.Exceeded annual revenue target for desktop courses.Reported to the managing director.

Strategic Consulting, including business plan & sales strategy development for a newly created training arm.Developing partnerships with key vendors like Microsoft and Cisco to offer certifications.Assisting the centre manager with marketing plans to increase walk-ins through media adverts as well as B2B sales.