Khalil Pitts Email & Phone Number

• Resolved customer complaints and issues in a timely and effective manner. Responded to customer inquiries via phone, email, and chat, providing prompt and courteous service.
• Effectively managed a caseload of 100+ claims, ensuring timely claim resolution and maximizing customer satisfaction.
• Conducted thorough investigations and assessments of claims, applying in-depth knowledge of policy terms and conditions todetermine coverage eligibility and claim validity.
• Collaborated closely with insurance adjusters and underwriters to facilitate the smooth processing and settlement of claims, resulting in a 15% reduction in average claim settlement time.

Hamilton, Georgia, United States

• Operated, maintained, and conducted preventative maintenance on a wide range of machines, including warmers, conveyor belts,empty can lines, full can lines, depalletizers, elevators, forklifts, Filtec X-ray machines.
• Verified safety guards' presence and proper functioning, ensuring a safe working environment.
• Oversaw the maintenance and auditing of shadow boards, ensuring all tools were in optimal working condition.
• Implemented proactive measures to ensure compliance with safety standards and regulations.
• Demonstrated a strong commitment to equipment reliability and performance through regular maintenance and inspections.

Phenix City, Alabama, United States

• Analyzed client requirements, formulated comprehensive implementation plans, and executed them to ensure successful projectoutcomes.
• Monitored and maintained accurate product weights throughout the shift, ensuring adherence to quality standards.
• Set up, die cut, and recorded data for coated placemats, following strict manufacturing practices and 5S principles for a well-organized work area.
• Conducted thorough inspections of raw materials, adhered to customer specifications, and meticulously completed all relevantdocumentation.
• Operated and performed mechanical duties on assigned machines, minimizing downtime and maximizing productivity.