Kara Jones Email & Phone Number

Rogers, Ar, Us

Remote

Arkansas, United States

Upload documents to the Department of Homeland Security's S.A.V.E. (Systematic Alien Verification for Entitlements) system.Utilize the information received from the S.A.V.E. system to make informed decisions in adjudicating immigration applications.Ensure compliance with all relevant regulations and guidelines in the immigration adjudication process.Maintain accurate records of all documents and communications related to immigration cases.Collaborate with team members and supervisors to address any issues or concerns in the adjudication process.Provide excellent customer service to internal and external stakeholders involved in the immigration process.

Arkansas, United States

Utilize proprietary programs to submit consumer information and resolve "data matching issues" for the Affordable Care Act.Ensure accuracy and compliance in processing consumer data to facilitate insurance enrollment or maintenance via the Healthcare Marketplace.Handle sensitive consumer information with confidentiality and integrity, adhering to data protection protocols and regulations.Adapt quickly to changing guidelines and requirements for production in a dynamic and fast-paced environment.Collaborate with team members to troubleshoot issues and optimize processes for efficient resolution of data matching issues.Maintain detailed records of interactions and resolutions to track progress and ensure accountability.

Bentonville, Arkansas, United States

Review customer accounts for indicators of fraudulent activity and take appropriate action, including closing accounts when necessary.Provide exceptional customer service to all customers, demonstrating empathy, professionalism, and respect.Utilize effective communication skills to interact with customers and address any concerns or inquiries they may have.Collaborate with team members to identify trends and patterns related to fraudulent activity and share insights to improve fraud prevention strategies.Adhere to company policies and procedures related to fraud prevention and customer account management.Maintain accurate documentation of account review activities and outcomes.

Springdale, Arkansas, United States

Receive calls from Walmart contracted truck drivers and record essential information about their drive times.Relay accurate and timely information to central dispatch to facilitate efficient coordination of transportation operations.Provide excellent customer service to truck drivers, addressing their inquiries and concerns with professionalism and efficiency.Utilize data entry skills to accurately record information in relevant systems or databases.Adapt quickly to changing priorities and operational needs in a fast-paced environment.Maintain a high level of accuracy in recording and relaying information to ensure smooth transportation operations.

Rogers, Arkansas

Utilize proprietary programs to submit consumer information and resolve "data matching issues" for the Affordable Care Act.Ensure accuracy and compliance in processing consumer data to facilitate insurance enrollment or maintenance via the Healthcare Marketplace.Handle sensitive consumer information with confidentiality and integrity, adhering to data protection protocols and regulations.Adapt quickly to changing guidelines and requirements for production in a dynamic and fast-paced environment.Collaborate with team members to troubleshoot issues and optimize processes for efficient resolution of data matching issues.Maintain detailed records of interactions and resolutions to track progress and ensure accountability.

United States

Serve as the final escalation point for resolving complex customer issues, ensuring timely and satisfactory resolutions.Facilitate communication between customers and store management or suppliers to address complaints effectively and prevent escalation.Handle complaints directly assigned by executives or their assistants, demonstrating professionalism and diplomacy in resolving issues.Collaborate with cross-functional teams to address systemic issues and implement solutions to improve customer satisfaction.Maintain detailed records of complaints and resolutions, ensuring compliance with company policies and regulatory requirements.Prioritize workload and manage multiple tasks efficiently to meet service level agreements and deadlines.

Process applications for the Affordable Care Act by accurately handling consumers' personal information.Ensure compliance with privacy regulations and company policies in handling sensitive data.Provide excellent customer service to consumers, addressing inquiries and concerns with professionalism and courtesy.Utilize effective communication skills, both verbal and written, to interact with consumers and colleagues.Manage documents and records related to the application process, maintaining organization and accuracy.Use Microsoft Word and other relevant software applications to create and edit documents as needed.

Rogers, Arkansas

Lead and motivate a team of baristas to provide the best possible customer experience, fostering a positive and inclusive work environment.Ensure smooth operations during shifts by effectively managing resources, delegating tasks, and prioritizing customer needs.Handle cash transactions accurately and securely, following company policies and procedures.Conduct various inventory counts and audits to maintain accurate stock levels and prevent shortages or overages.Deploy team members efficiently to meet customer demand and maintain service standards during peak hours.Communicate effectively with team members, management, and customers to address concerns, resolve issues, and promote a positive atmosphere.Utilize social networking skills to engage with customers and promote special events or promotions.

Serve as the keyholder for the electronics section, overseeing daily operations and ensuring compliance with company policies and procedures.Place ad sets and promotional materials to effectively showcase featured products and drive sales.Monitor and maintain proper stock levels in the electronics department, coordinating with suppliers and logistics teams as needed.Handle all major item sales in the department, providing product knowledge and assistance to customers to facilitate informed purchasing decisions.Utilize proactive upselling techniques to promote and sell big-ticket items, maximizing sales opportunities and revenue.Provide exceptional customer service, addressing inquiries, resolving issues, and ensuring a positive shopping experience for all customers.Communicate effectively with team members, management, and vendors to coordinate tasks and achieve department goals.

Associate'S Degree, Business Administration And Management, General, 3.4

Activities and Societies: Presidents List, Honor Roll, Dean's List Associates Business Management and Administration backed by a strong.

High School, Art, Science.

Activities and Societies: Poetry Club, Chess Club, After School Art Program (ASAP), Debate Club Common core High School I attended. RHS.