Kelli-Anne Pierre-Louis (Lane), Mshrm, Shrm-Cp Email & Phone Number

Boca Raton, Florida, United States

Plan, lead, direct, develop, and coordinate all the HR policies, activities, processes and procedures across compensation and benefits administration, recruiting, training, development, performance review and other HR areas for Olympus and all its operating practice locations, ensuring full legal compliance and implementation of the organization's mission.

Palo Alto, California, United States

Spearheaded initiatives involving both client and employee experience through HR operations and support of key clients. Worked directly with the leadership team to oversee and develop core business processes as we continued rapidly scaling.

Boca Raton, Florida, United States

Oversaw a nationwide team in managing the HR operations for a corporate and field headcount of over 1500 employees, with the goal to consistently drive efficiency and effectiveness.

Palm Beach Gardens, Florida, United States

• Oversaw the day-to-day operations of the HR department including payroll, benefits administration and compliance
• Partnered with the executive leadership team to understand and execute the organization’s HR strategy
• Analyze current procedures for process improvement opportunities and implement them
• Super-user in ADP responsible for maintaining the system and the primary contact for all HRIS functions
• Implemented systems and resources to improve service to the employees

The Blackstone Group Portfolio Company - Delray Beach, FL

• Partnered with the leadership team to understand and execute the organization’s HR strategy
• Effectively transitioned the HR function during two simultaneous acquisitions and navigated the structural, procedural and cultural changes
• Manageed and oversaw HR operations including benefits administration, employee relations and special projects across multiple states
• Provided support and guidance to management and support staff when complex, specialized and sensitive questions and issues arose
• Maintained compliance with employment laws and regulations and recommended best practices; reviewed policies and practices to ensure compliance
• Well-informed of HR trends, best practices, regulatory changes and new technologies

The Blackstone Group Portfolio Company - Delray Beach, FL

• Partnered with the leadership team to understand and execute the organization’s HR strategy
• Effectively transitioned the HR function during two simultaneous acquisitions and navigated the structural, procedural and cultural changes
• Managed and oversaw HR operations including benefits administration, employee relations and special projects across multiple states and subsidiaries
• Provided support and guidance to management and support staff when complex, specialized and sensitive questions and issues arise
• Maintained compliance with employment laws and regulations and recommended best practices; reviewed policies and practices to ensure compliance
• Well-informed of HR trends, best practices, regulatory changes and new technologies

The Blackstone Group Portfolio Company - Delray Beach, FL

• Managed a full spectrum of HR operations including benefits administration, employee relations and special projects across multiple states and subsidiaries
• Actively oversaw multi-state compliance with HR laws such as FMLA, ACA, ADA, FLSA, EE0-1, IRCA and monitored legal updates
• Ensured that management and employees received quality service and guidance in addressing HR related issues
• Assisted in the interpretation, implementation and administration of HR policies and internal operating procedures
• Administrator for systems such as Ultipro, Wage Works, Emtrain, ADP and Unemployment

Boca Raton, Florida

• Coordinated a full spectrum of HR operations including benefits administration, employee relations, leave management and special projects across multiple subsidiaries
• Recruited employees for various roles using creative and cost-effective recruiting strategies
• Actively intermediated between employees and management to prevent and also to resolve employee relations issues
• Processed employee onboarding, offboarding, unemployment claims and maintained personnel files
• Administered all areas of the company’s group benefits program such as enrollments and ACA tax filings
• Managed company HRIS system, track performance reviews, analyze HR statistics and performed essential HR support duties

Plantation, FL

• Assisted with group insurance quoting, sales, renewals and enrollments in adherence to ACA laws
• Assisted with group benefits administration for various companies in a wide range of industries
• Worked on projects aimed at improving the group insurance sales process
• Performed employee onboarding, offboarding, recruiting and general HR support duties
• Planned and coordinated company events to raise employee morale and engagement

Fort Lauderdale, Florida

• Processed balance transfers, credit card payments and commissions using Discovery Travel Systems software
• Processed and reconciled vendor invoices for weekly check runs using Microsoft Dynamics Nav software
• Initiated end of month activities such as rebilling and closing the books
• Worked on special projects aimed at improving the accounting process in the company

Coral Springs, FL

• Processed and reconciled vendor invoices for all five operations nationwide
• Collaborated with Operations and Finance to ensure that the company’s pricing structure was accurate
• Ensured that vendor payments were processed and submitted on time as per payment terms
• Worked on projects aimed at improving the accounts payable process

Coral Springs, Florida

• Worked on special projects aimed at improving customer satisfaction
• Completed customers’ requests using real time information from WDS software
• Educated customers on products and services using clear, courteous and concise communication
• Collaborated with departments such as Purchasing and Finance to solve account related problems

Plantation, Florida

• Maintained organization in the office using specialized software such as Check Fax and PaperPort
• Created and delivered invoices to customers through PayPal account
• Worked with off-site warehouse to ensure packages entered into FedEx Ship Manager were picked up and delivered on time

• Coordinated and led the preparations for the Annual City Beautification Awards in April 2011
• Contributed ideas and occasionally documented the minutes at board meetings
• Assisted the board members with various projects and events such as the Arbor Day Program

• Managed record-keeping for three graduate business classes
• Assisted with graduate level research using specialized research software such as RefWorks

Bachelor Of Science (Bs), Business Administration And Management, General

Master Of Science (Ms), Human Resource Management