Spending quality time with family in Scotland and having the kids enjoy a school year in 🇪🇸

VP, Product in Indeed's Enterprise GM org, focused on driving hiring solutions for the largest customers in the world.

Spredfast was acquired by Vista Equity Partners in September 2018.Overall product responsibility for the Spredfast portfolio of products across our Marketing and Care solutions.

Overall product responsibility for our Platform and Analytics offerings

Product management responsibility for InQuira's knowledge management platform, with specific focus on the following:>> Knowledge management and application of KCS principals>> Natural language processing (NLP) enterprise search>> Leveraging social media to support knowlege intake and refinement>> Analytics to drive meaningful decision making for both knowledge management (e.g. rewarding content contributors) and NLP search optimization

Ceon was acquired by Convergys on 6th October 2008Responsible for the product management function for Convergys Product and Order Management SmartBSS Solutions Continued success with technical evaluation delivery, concluding a number of North American and European annual PCM sales totaling $2 millionProvide industry thought leadership via role as the team lead of the Product Lifecycle Management (PLM) group within the Telemanagement Forum (TMF) Communicate product direction and decisions at various levels in the organization, including executive management Set goals and strategy for PCM evolution, including integration to the existing Convergys product suite and communicating these goals to development staffEvaluate key drivers and dynamics in the industry and the potential impacts they may have on the existing Convergys product suiteEstablished a formalized process for delivery of PCM professional services

Led the Product Management function for Ceon’s innovative Product Control Manager (PCM) – the industry’s leading Product Lifecycle Management (PLM) solutionDelivered the technical evaluation as part of the pre-sales process, resulting in the successful conclusion of a number of North American and European PCM sales totaling $1.2 millionResponsible for onshore and offshore business analyst management, product roadmap development, RFP responses and running of the weekly project management office (PMO) meeting with senior managementWorked closely with the CEO, VP Engineering and VP Product Marketing to address industry pain-points and translate those to the appropriate solution enhancements

Individual contributor and team lead for the business analysis function within Ceon, leveraging UML and Rational suite applications (Rose, RequisitePro)Deep exposure in requirements capture, design and development for the end-to-end delivery cycle including order capture and management, provisioning and billing for a number of tier-1 telco and cable operators in North America and EuropeConsistently successful track-record in delivering requirements which met the needs of both the client and the Ceon engineering / QA teamsDeveloped design templates for use by Ceon Business Analysts, which resulted in:* 25% reduction in the requirements timeframe for subsequent projects* 15% reduction in project defects * Significantly reduced learning curve for new analyst recruits

Based at BT's Software Engineering Center, and worked on a number of high-profile projects for internal clients utilizing C++ and Oracle technologiesKey technical support for the Integration Test Team for an enhanced order capture / management system for BT's major account customersManaged a 4-person team for rollout of customer support rep (CSR) desktop support software across BT's major call centers Expanded internal profile within the wider BT organization as part of a 4-person team who worked on successfully obtaining an "Investors in People" award for the Engineering Centre

Developed software utilizing Cognos Powerhouse 4GL for customer related projects in the UK engineering and transport industry verticalsEstablished analyst skills as part of a 2-person team which over-hauled a key component (sales order processing) of the Weir Systems product suite to accommodate customer-specific workflow processes