Kenny P. personal email
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-Dynamic IT professional with over a decade of experience in IT operations, technical support, and customer service, specializing in managed services and business technology solutions. -Demonstrated expertise in leading cross-functional teams, managing complex IT projects, and providing strategic consulting to clients across various industries. -Proven track record of delivering high-impact solutions in cloud migrations, IT infrastructure, network creation, and cybersecurity. -Adept at building strong client relationships, driving business growth, and delivering customized solutions to meet client needs.- Cloud & Infrastructure: AWS, Azure, Google Cloud, Network Design, Security, Support, Meraki, Cisco, Unifi, Servers, Switches, Firewalls, Wi-Fi, MDM.- Cybersecurity: Cylance, ESET, Knowbe4, Avanan, Network Security, Training, Compliance.- Software & Tools: MS Office 365, ConnectWise, MS Servers, Microsoft Project, ServiceNow, Microsoft Dynamics/Great Plains.- Project Management: Agile Methodologies, Scrum, Project Planning, IT Project Lifecycle.- Data & Analytics: Google Analytics, Excel Data Analysis, Databricks.
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Grc AdvisorShellproof SecurityNew York, Ny, Us
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Senior Delivery ManagerBlueswitch May 2024 - Aug 2024New York, New York, Us- Spearheaded the design and implementation of client systems, enhancing customer experience and improving service efficiency. - Mentored a high-performing technical team, raising customer satisfaction through targeted training and streamlined issue resolution systems. - Improved operational efficiency by driving compliance standards and delivering key projects aligned with client goals. - Identified and resolved system inefficiencies, increasing resilience and enhancing long-term client retention.Environment: NinjaOne, Cylance, Avanan, FreshDesk, KnowBe4, Meraki, SonicWall, Unifi, Compliance, Azure -
It ConsultantWolf Strategy Oct 2020 - Apr 2024- Led IT projects, including workplace design, cloud migrations, and network creation, completing projects ahead of schedule. - Provided proactive IT support, implementing technology improvements that improved system uptime and client satisfaction. - Coordinated with engineering teams and contractors to deploy security solutions, reducing cybersecurity incidents and enhancing system integrity and resilience.Environment: Connectwise, Meraki, Office 365, MS Servers, Google Workspaces, AWS -
Chief Technology OfficerGqit Oct 2018 - Sep 2020New York, Us- Designed and deployed MSP/SaaS solutions, optimizing client efficiency and scaling service offerings. - Led technical teams to implement MSP solutions that boosted client satisfaction and improved operational performance. - Enhanced team collaboration using Office 365, Google Workspace and other channel partners to improving productivity and reducing service delivery times. - Strengthened client relationships, driving growth in project sales and improving client retention through efficient solutions.Environment: Connectwise, MS Servers, Low Voltage, Meraki, Office 365, NAS, VMware, Azure -
VcioRcs Professional Services Oct 2016 - Oct 2018New York, Ny, Us- Built and maintained client relationships, driving new project sales and improving delivery timelines. - Provided expert remote support for MS Office 365, Windows, OS X, Android, and iOS, reducing troubleshooting times and improving client satisfaction. - Administered IT infrastructures (Azure, AWS, and Windows Server), improving system uptime, enhancing resilience, and reducing outages. - Managed critical infrastructure, improving system uptime and boosting overall performance and efficiency. Environment: Connectwise, Microsoft Servers, Low Voltage, Meraki, Office 365, NAS, VMware, Azure. -
Director Of Information TechnologyPower Photo Jun 2014 - Oct 2016- Deployed and supported a multi-channel e-commerce platform, driving increased sales across Amazon, eBay, Rakuten, and Newegg. - Recruited and managed IT teams, improving productivity and supporting rapid growth in e-commerce operations. - Made key IT decisions, reducing operational costs by standardizing hardware and software, improving efficiency. - Delivered technical solutions, improving operational productivity through automated workflows and collaboration tools.Environment: MS Servers, AWS, APIs, E-Commerce, Compliance -
Project EngineerPower Photo Jul 2013 - Jun 2014
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Help Desk SpecialistCity University Of New York Mar 2013 - Jun 2013New York, Ny, Us‣Provide support to staff with various classroom technology.‣Make minor repairs to computers and lab equipment.‣Provide support to students/staff with Microsoft Office and Windows/OSX.‣Assist students/staff with online research. -
Loss Prevention SpecialistBloomingdale'S Sep 2009 - Jan 2012New York, Ny, Us -
Help Desk SpecialistThe City University Of New York Aug 2008 - Aug 2009New York, Ny, Us
Kenny P. Skills
Kenny P. Education Details
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Brooklyn CollegeInformation Systems -
Laguardia Community CollegeGeneral
Frequently Asked Questions about Kenny P.
What company does Kenny P. work for?
Kenny P. works for Shellproof Security
What is Kenny P.'s role at the current company?
Kenny P.'s current role is GRC Advisor.
What is Kenny P.'s email address?
Kenny P.'s email address is ke****@****ail.com
What schools did Kenny P. attend?
Kenny P. attended Brooklyn College, Laguardia Community College.
What skills is Kenny P. known for?
Kenny P. has skills like Customer Service, Inventory Management, Technical Support, Help Desk Support, Microsoft Office, Time Management, Computer Hardware, Windows 7, Os X, Leadership, Problem Solving, Retail.
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