•Proven record of leading, managing, and mentoring extremely talented agile software engineering teams. Highly successful in building cross-functional on-site & offshore teams.•Accountable for the development and management of operational, functional, performance and infrastructure monitoring/alerting mechanisms for the Online E-Commerce Divison. Drive software development of custom monitoring and IT analytics platforms. •Lead cross-functional teams to triage, drive and track all Production issues to full resolution for multiple components of Sears/Kmart e-Commerce Websites.•Led transformation of engineering teams to agile methodologies, test driven development, secure coding practices, continuous integration and continuous delivery methodologies.•Provide overall technology direction and guidance to global application development teams and apply influence across the cross-functional teams to ensure alignment and application of best practices.

* Designed and implemented effective voice solutions. Managed a team of Subject Matter Experts for voice products and their configuration including integration with IP-PBXs, TDM PBX/gateways, WLAN, security, provisioning. * Take lead architecture role in dealing with clients, program managers and IT team. Partnered with cross functional teams to evaluate customer requirements, document all technical requirements and design technical solutions utilizing enterprise architecture standards including documenting all solution components and configurations. * Built relationship and credibility with customers, channel partners, vendors and sales teams which continues to feed and build an opportunity pipeline.

* Championed business unit efforts with strategic 3rd party vendors in Healthcare, Retail, Hospitality, Manufacturing verticals. Integrated solutions by working with ISVs to identify requirements, undertake technical feasibility of business requirements and create technical requirements. * Co-ordinated large scale deployments of enterprise voice solutions across multiple sites. Designed deployment practices that can be duplicated across sites, or customized as necessary for each site. * Work with functional analysts, developers and development managers to ensure that all solutions are deployed within agreed timelines and supported after delivery. Provided technical direction to development teams as necessary.

* Co-ordinated activities between business, engineering, deployment, development and testing teams to create solutions to meet customer requirements. Provided support to review marketing requirements, create technical requirements, test cases and validation of the solution. * Designed, planned, organized and directed orientation and training for internal sales teams. Worked with business teams to generate ideas and showcase functionality of products to customers.

* Worked closely with the Product Marketing team in the initial stages to identify requirements and analyze technical feasibility of business requirements to create proof of concept solutions. * Identified feature functionality, defined and documented technical requirements, developed code, generated and executed test cases and test plans for various components of the solution.

* Led the configuration management team of the Operations and Maintenance Control group for iDEN. * Created new interfaces and updated existing modules when new infrastructure components were added or specifications changed.

* Led the Data Analysis, Coding and Entry teams of Tobacco Project 2000, a government sponsored state level project identifying changes done by the tobacco companies to increase tobacco risk awareness among citizens.

* Lead Programmer for creating new interfaces to financial accounting packages. Engineered customized features for new modules; devised enhancements and updates for existing software modules. Conducted detailed testing throughout life cycle and resolved issues.