General Manager of WFP Account Management, reporting to the Director of B2B Sales, with direct oversight of seven senior managers, 20 team managers and 180 account managers. Responsible for $500M annual revenue, 90K business accounts with a 20% growth target. -Promoted to Associate Director in 2018-Drove consistent quota attainment and achieved 20% annualized revenue growth by rolling out a new sales vision and mission to align everyone towards a north star goal and implemented repeatable sales strategies.-Increased opportunity conversion rates while increasing new opportunity creation numbers by implementing a new pipeline management strategy, which included new naming conventions, sales process alignment and large-scale embedment training.-Reduced operational redundancy by optimizing the org structure of teams, removing nuanced compensation plans, program management oversight and book building responsibilities from five roadmaps and ten employee workloads.-Achieved the strongest retention and new hire ramp rates through a focused recruiting strategy, new interview processes, hiring manager trainings and an adjusted new hire training and onboarding programs.-Increased employee satisfaction scores by 119% YoY by implementing a repeatable Voice action roadmap, consistent and transparent communication and executing on key programming initiatives.-Promoted ten people into senior leadership roles through structured mentorship, coaching and career development sessions and strategic project delegation.

Reporting to the Director of B2B Sales with direct oversight of six managers and 80 frontline sellers. Responsible for activating, educating, and onboarding new business customers. -Promoted to Senior Manager in 2015-Drove consistent quota attainment and achieved 30% revenue growth YoY by rolling out new daily activity expectations and a new compensation plan.-Aligned the organization against a unified sales language, funnel, metrics and intended outcomes by building and implementing a Sales Process for Wayfair Professional, B2B. -Improved activation spend for new business accounts by 28% by building a subject matter expert (SME) team focused on free ‘in-house’ solutions for complex purchases.-Increased employee satisfaction scores by 25% across all B2B Sales with a new B2B Career Hub which -included various career path options, overviews of different internal mobility opportunity skill progression opportunities with the introduction of rotational roles.-Promoted 20 people into people manager and senior leadership roles through coaching and structured development sessions.

I manage the Trade Program at Wayfair and AllModern. I use my past experience in account management with the trade industry to help spearhead the development of this program and my team.