Kevin Q. Email & Phone Number

Chicago, Illinois, United States

• Managed software fixes and features from the time they are initially submitted to completion, supporting both the programming and production departments.
• Served as the key contact for questions about program functionality from the client and the client support team
• Continuously improved and maintained automation of regression testing for various software applications used by clients and provide test data to software engineers
• Assist in analyzing regression results to ensure previous issues are still resolved in the latest software versions

Chicago, Illinois, United States

• Collaborated with team members to ensure smooth and efficient operation of the store
• Demonstrated ability to work well under pressure and meet tight deadlines in a fast-paced retail environment
• Consistently met or exceeded sales and customer service targets through effective use of technology and software systems