Kevin Q. Email & Phone Number

Chicago, Illinois, United States

• Managed software fixes and features from the time they are initially submitted to completion, supporting both the programming and production departments.• Served as the key contact for questions about program functionality from the client and the client support team• Continuously improved and maintained automation of regression testing for various software applications used by clients and provide test data to software engineers• Assist in analyzing regression results to ensure previous issues are still resolved in the latest software versions

Chicago, Illinois, United States

• Collaborated with team members to ensure smooth and efficient operation of the store• Demonstrated ability to work well under pressure and meet tight deadlines in a fast-paced retail environment• Consistently met or exceeded sales and customer service targets through effective use of technology and software systems