Gaganpreet Kaur Email & Phone Number

Barrie, Ontario, Canada

Barrie, Ontario, Canada

• Occasionally works in Barrie Courthouse and other Construction Sites
• Secure premises and personnel by patrolling property, monitoring surveillance equipment, building inspection, equipment and access points
• Assist Staff, Visitors and Escorts with permitting entry, sign in process and help with site plan
• Complete daily reports by recording observations, information, occurrences, surveillance activities and obtaining signatures/ contacts
• Adhere to all company services and operating standards in compliance with City by- laws
• Ensure operation of equipment by completing preventive maintenance requirements, following manufacturer’s instructions- troubleshooting malfunctions, calling for repairs, evaluating new equipment and techniques

Barrie, Ontario, Canada

• Providing frontline customer service to employees, retirees, customers, contractors, visitors and community members for all various issues, which includes parking concerns, theft and assault, Sign-in purposes
• Patrol and monitor premises regularly to maintain order and establish presence. Complete daily reports and incident reports. Maintain safe and secure environment
• Access control of entryways and exit points using equipment given by the company. Thoroughly examine doors, windows, and gates to ensure proper function and security
• Enforce properly regulations and city bi-laws on the client’s site
• Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the health and safety program
• Report any facility issues such as fire hazards, Chemical spills, and leaking water pipes

New Tecumseth, Ontario, Canada

• Proven experience providing administrative support to staff and residents for municipal offenses and appeals/adjudications, also discussion of pending reviews with management, and ticket payment processing
• Handle inquires and routine complaints in-person, via phones calls and emails providing 1st and 2nd level support, accordingly forward and redirect calls to MLEO Officers, Canine Control and Town’s internal departments
• Manual and automatic data management of parking tickets, payments and status update of the tickets via AIMS system, Account Payable/Receivable, General Ledger and Cheque voucher handling
• Routinely ticket handling for By-Law Parking violations, appeals, dog tag/licenses, and permit issuance
• Record management of various licenses, pets and resident complaints ensuring confidentiality and the security of internal and external private information in accordance with Municipal Freedom of Information and.
• Assist department in procurement processes sustaining confidential and non-confidential information using CRMS, maintain and create records of active/stored files and prepare for retention period as per The Ontario.

Barrie, Ontario, Canada

• Supervised the staff to ensure their performance and service was at par with the company's standards
• Maintained inventory, cash register/POS, repairs, sales, wastage and prepared daily & weekly reports
• Reviewed and verified daily store transactions for accuracy and completion
• Resolved customer complaints in professional and diplomatic manner, assured health and safety regulations were observed and followed strictly
• Trained new hires, reinforced food safety procedures and maintained a safe working environment
• Assisted General Manager in scheduling and preparing weekly meetings, also gathered and distributed information to staff frequently

Barrie, Ontario, Canada

• Handled over 100+ incoming/outgoing phone calls, emails from employees and employment agencies on daily basis, taking messages and provided after hours support for staff and companies
• Scheduled and prepared managerial meetings and recorded meeting minutes
• Produced incident reports, name tags, time sheets, payrolls, data entry and reconciled time-cards
• Managed hiring, training, travel schedules for workers and updated client list/database regularly
• Performed general office duties such as: photocopying, printing, mailing, filing, faxing, scanning and typing as required. Maintained office supply inventory and prepared orders as required

London, Canada Area

• Provided exceptional customer service by creating meaningful interactions with every customer
• Intended the features and benefits of the service to clients face to face, through incoming emails and phone enquiries
• Provided sound advice to customers that helped them to filter the cluttered information
• Handled member inquiries by ensuring proper resolve on all matters and confidently resolved member concerns/issues should they arise
• Researched prospects on social network to learn about their professional role and their personal interests in order to understand their needs better
• Shared best practices and advice in team to solve complex issues

London, Canada Area

• Completed reports by recording observations, information, occurrences, and surveillance activities; interviewing witness; obtaining signatures
• Informed and warned violators of rule infractions like smoking, loitering, carrying forbidden things
• Kept an eye and report irregularities like leaking water pipes, security doors left unlocked, presence of unauthorized person
• Conducted regular patrols of both interior and exterior of properties
• Adapted to changing circumstances, policies, and conditions

Montreal, Canada Area

• Assisted in day to day accounting tasks: entered A/P and A/R, processed payments, organized client billing folders, procedural documentation
• Handled incoming calls from clients to setup tax preparation appointments and maintained balance sheets of every client
• Assisted in preparation and filing of tax documents with help of Sage and QuickBooks
• Performed general office duties: filing, scanning, mail processing and data entry
• Handled credit card processing, followed-up on pending dues and answered client inquiry questions
• Ensured the confidentially of each client following all company procedures regarding information handling

Brampton, Ontario, Canada

• Assisted customers with their purchases, checked customers out, handled money, reconciled registers, operate cash register, provided additional customer support upon request
• Counted cash in the drawer at the beginning and end of the shift to ensure there is enough change for smooth processing of transactions
• Maintained store in neat and organized fashion. Restocked shelves and requested new merchandise
• Verified the age of customers when selling lottery tickets, alcohol or tobacco products
• Reported to Police department in theft cases

London, Canada Area

• Greeted customers warmly, scanned purchased goods, answered customers' questions and processed returns for the damaged items
• Handled cash and card payments and maintained records of all
• Counted cash in the drawer at the beginning and end of the shift to ensure there is enough change for smooth processing of transactions
• Ensured customers were billed correctly and offered them prevailing discounts
• Resolved customer complaints by giving appropriate guidance and referring serious issues to the upper management
• Improved customer services by follow up on both positive and negative feedback from customers

Diploma, Business Accounting (Co-Op)

Activities and Societies: Volunteer Activity at Special Events Planning- Recreational Activities- Indoor Sports: Bowling.

Post- Secondary Schooling, Non-Medical, 8.55/10

Activities and Societies: Organized and participate in Cultural Events- Participation in Youth FestivalMain Courses- Maths, Chemistry.

High School, 9.2/10

Activities and Societies: Indoor and Outdoor Games- Participated in Co-curricular Activities and Competitions