Kenneth Rathburn Email & Phone Number

Port St Lucie, Florida, United States

• Deliver over 1200 weekly packages to Amazon customers in company-provided vans.
• Train new Delivery Associates for Ride Along routes, demonstrating SOPs and best practices.
• Maintain a peak daily Mentor FICO score of 850, reflecting company safety standards on the road.
• Prioritize commercial and scheduled delivery times to reduce package returns.
• Organize packages in FIFO order according to Amazon Flex app to guarantee prompt deliveries.
• Perform daily vehicle inspections, ensuring assigned vehicle is in operable condition.

Stuart, Florida, United States

• Produce digital content in Photoshop Elements with a focus on alcoholic spirits.
• Use Glencairn glasses for tastings, include side-by-sides and blind flights.
• Break down tasting notes by Nose (smell), Palate (taste) and Finish (aftertaste) with accompanying visual imagery.
• Provide information on spirits, including distillery name and location, cask(s), mash bill, alcohol-by-volume (ABV), age statement, and cost.

Port St Lucie, Florida, United States

• Produced written content for clients across various industries, such as law, medical, construction, pest control, and more.
• Implemented SEO best practices to enhance content quality and brand visibility.
• Tested content against AI detection tools, ensuring originality while retaining company integrity.
• Achieved a 2200 minimum daily word count.

Stuart, Florida, United States

• Preserved warehouse inventory accuracy through recurring cycle counts, including investigations and corrections for all discrepancies.
• Maintained 0% negative quantities through daily warehouse activity monitor scans.
• Identified material requirements using a logic chain system of nested variables to coordinate incoming and outgoing part movement.
• Fulfilled MES requests within 24 hours, prioritizing urgent calls from floor management.
• Consolidated warehouse master records for new materials and revised locations.
• Trained new employees in SOPs and best practices, such as SAP operations, kit dispatch, part queries, and more.

Jupiter, Florida, United States

• Dispensed fabric and wallpaper samples to designers using FileMaker Pro on MacOS to record inventory adjustments.
• Established memo room locations for new samples, accounting for future demand through build-to counts.
• Ordered same-day sample requests according to supply status and designer location.
• Reviewed client personnel, attendance, sample request and sales order history, designer notes, and excluded vendors.
• Cleared and maintained a daily sample return backlog.

Palm City, Florida, United States

Stuart, FL

• Proactively provided technical support for customers with Apple, Android, and Windows devices, communicating in simple, easy-to-understand terms.
• Maximized lab uptime by ordering supplies for inkjet minilabs, laser printers, large format copiers, and more.
• Minimized processing delays by performing routine maintenance, including paper and toner replacement, head cleanings, nozzle checks, and new hardware installation.
• Received weekly vendor and warehouse deliveries, verifying product integrity and invoice consistency.

Orlando, Florida Area

• Prepared article drafts as a member of a writing team for online publication based on the research and analysis of campus organizations.
• Edited articles by other writing team members to improve readability, correct spelling and grammar, and counter author bias.

Stuart, FL

• Maintained store presentation to improve product visibility and customer experience.
• Organized merchandising displays to reflect weekly sales.

Bachelor Of Arts (B.A.), English (Creative Writing Track)

Associate Of Arts (A.A.), Journalism