Karen G. Email & Phone Number

New York, New York, United States

Greater New York City Area

Accurately and promptly coordinate and manage scheduling, rescheduling, and cancellations on field staff's calendars, to maximize resource utilization for optimal efficiency.

Greater New York City Area

Supported the day to day operations of the Provider Relations Department, completing provider, facility and ancillary credentialing. Including all aspects of new applicant credentialing, provider re-credentialing, as well as ongoing maintenance of databases and core system records.

Bronx, New York

Audited all incoming documentation, ensuring state requirements for membership enrollment were met by set deadlines.

New York, NY

Coordinated logistical procedures while proctoring and evaluating over 150 school wide entrance exams weekly.Assessed student’s inquires and directed them to the appropriate departments.Directed and assigned tasks and duties for over 15 staff members.Supervised over 15 staff members while ensuring that they followed protocol and procedures and met set.

New York, NY

Managed all front-desk operations (e.g., attended to over 50 phone lines, greeted clients, etc.).Scheduled and Coordinated meetings and appointments.

Baltimore, Maryland Area

Attended to over 20 phone lines and directed calls to appropriate parties.Resolved and reported client customer service complaints.Generated expense reports to maintain CFO’s travel, lodging, and dining expenses.Scheduled and coordinated meetings.

New York, NY

Accurately entered data from over 150 applications into the computer database weekly.Reconciled state and private health reports in Excel and Access. Worked effectively to comply with New York State reporting deadlines on a weekly basis.Tactfully resolved clients complaints.Managed executive calendars.

Staten Island, NY

Coordinated and delegated responsibilities to over 25 employees and volunteers during special events.Helped cater over 20 large events.Prepared and served refreshments to clients.Organized monthly newsletter.Coordinated marketing efforts to promote fundraisers and speaker series.