Katarina Radovic Email & Phone Number

Belgrade, RS

Dortmund, North Rhine-Westphalia, Germany

Identifying new business opportunities (2FA multichannel support including SMS, WhatsApp, Viber & Voice).Lead negotiations and close deals with enterprise clients.Building and managing client relationships.Using Tableau to monitor traffic patterns and delivery rates.

Dortmund, North Rhine-Westphalia, Germany

Utilize CRM tools like SalesForce to generate sales leads and manage e-mail campaigns effectively.Lead the development and execution of comprehensive strategies for strategic accounts, ensuring alignment with overall business objectives and sales goals.Monitoring competitor activities, product strategies, and market positioning to make strategic decisions.

Belgrade, Serbia

Partner Enablement: Execute and coordinate regional policies, facilitating partner enablement activities such as service trainings, workshops, EBG Roadshow, and Partner Summit.Cross-Functional Collaboration: Serve as the channel operations interface, fostering collaboration with various departments including account team, solution team, service, and.

Belgrade, Serbia

I worked at KOI, a Chinese-Serbian company exporting wood from Serbia/Bosnia and Herzegovina to China. My primary role focused on reaching customers through various distribution channels. Additionally, I managed export documentation and provided Serbian-Chinese-English translation services.

Guangzhou City, Guangdong, China

At La pramol Switzerland, a Swiss high-tech anti-aging brand targeting the Asian market, I managed staff, cultivated and expanded relationships with existing and new clients, presented new products, and supported events.

Yiwu, Zhejiang, China

At Ocean Links Limited, company for import and export logistics from Asia to Ex-Yugoslavia countries, my primary tasks included identifying market needs and establishing genuine client relationships. Secondary responsibilities involved reviewing costs and transportation rates, as well as conducting market research on shipping options.

Belgrade

Handling inbound service calls; driving customer satisfaction through voice, chat and email. Managing inbound service calls and enhancing customer satisfaction through voice, chat, and email communications.

Master Of Laws - Llm, International Relations And Affairs, 3.67/4.0 Gpa

Chinese Government Scholarship; Subjects studied: Foreign Policy, Political Economy, Political Philosophy, Global Governance, European.

Chinese Language Student, Chinese Language And Literature

Confucius Institute Scholarship

Bachelor Of Arts - Ba, Chinese Language And Literature

Subjects studied: Chinese language, Chinese history, Chinese culture and literature, Linguistics, also English language.