Integrated (#ISV) Business Development including responsibility for ISV partner growth and new #ISV partner business development.

Trucera provides payment consulting and technology solutions to the market in an actionable, pragmatic manner. We provide solutions to system integrators, merchants, payment processors, equity investors, fintech providers, as well as to hardware and other value-add providers. Check out our website at www.trucera.com or get in touch to see how we can help.Trucera Can Help:INTEGRATED SYSTEMS VENDORS (ISV) / VALUE ADDED RE-SELLERS (VAR):Are you an integrated payment technology provider who is frustrated with your current payment services integration, sales distribution model, or relationship with the payment processor(s) servicing your customers? #GetInTouchMERCHANTS AND PAYMENT ACCEPTORSWould you like to reduce the cost of payment acceptance or improve payment related inefficiencies in your business? Are you trying to find a new payment processor or technology provider to meet your needs? Are you looking for solutions to remove cardholder data from your environment and reduce compliance burdens? #GetInTouchPAYMENT PROVIDERS: FI, PROCESSOR, ISO/MSPAre you a payment processor who wants to improve your ISV partner program? Are you losing integrated market share to your competitors? #GetInTouchEQUITY INVESTORSAre you an equity investor that would like to better understand the future of payments? Are you considering an investment or acquisition in a provider and you are researching if the company has the infrastructure, partnerships, and distribution model necessary to grow? #GetInTouchFINTECHAre you a fintech provider or startup seeking unparalleled and unbiased payments advice to build out your strategy? Are you working to disrupt the industry? So are we! Get in touch with us, Trucera can help. #GetInTouchHARDWARE ~ MOBILE ~ VALUE-ADD PROVIDERSIf you are a hardware, mobile, or other value-add provider, Trucera can provide market intelligence, help define product strategy, or identify partner and distribution partners. #GetInTouch

Led the Partner Management Healthcare Team that manages the ongoing development of integrated (ISV) partners & strategic client relationships to ensure deep penetration within the client account and building effective long-term relationships and a high level of satisfaction with key senior-level decision makers and influencers. This team manages partner relationships across all products and services. Develops relationships with multiple levels of partner leadership, augmenting the partner’s business, satisfaction, and growth. Leads and ensures retention and long term relationships with partner’s based on strategic direction of the partner’s business. Establishes knowledge across the company to ensure stakeholders at all levels have maximum understanding of the partnership.

Elavon Global Acquiring - Integrated Payment Partner SolutionsManaged team of professionals engaged in strategic partner development for all Elavon integrated payment partners including product interfaces to Elavon's Converge solution, Fusebox Gateway, and direct (Encompass4, ISO8583, etc.) certifications. This team worked to establish and expand partnerships with technology providers including VARs, ISVs, and other system integrators. • Defined and executed on channel strategy• Defined integration strategy in partnership with Integrated Partners.• Managed new partner engagements• Drove merchant and partner contract/pricing strategies• Worked very closely with Integrated Partners to deliver EMV, Mobility, and Security Solutions

Elavon Gateway Payment Solutions, Strategic Partner DevelopmentServed as core member of small management team to re-architect Elavon's Gateway business line. Also managed a team of professionals engaged in strategic partner development for Elavon gateway and payment services. This team worked to establish and expand partnerships with technology providers including VARs, ISVs, Web Developers, and others. • Define/Execute strategy• Manage new partner engagement• Drive merchant and partner contract/pricing strategies• Worked very closely with Integrated Partners to deliver EMV, Mobility, and Security Solutions

The Elavon SaaS Payment Solutions Team worked to expand adoption of Elavon's hosted software solutions as well as to establish partnerships with technology providers including VARs, ISVs, Web Developers, and others. As head of E-Commerce for North America, I established new partnerships within the vendor community and defined Elavon E-Commerce engagement strategies.• Led internal 'start up' initiative surrounding Elavon SaaS Payment Solutions E-Comm Development.• Created new ISV/VAR referral program in support of SaaS initiatives• Created a significant partner pipeline and signed a number of new partners to Elavon• Worked to drive Product strategy in support of SaaS offerings• Created new sales processes and revenue models in support of SaaS offerings• Increased SaaS associated merchant relationships and revenues

Regional Directore for Elavon, Inc. (formerly NOVA Information Systems), specializing in providing service to Government and Institutional clients. Responsible for Alliance Bank as well as Direct Sales business development across a nine-state footprint covering the Southern U.S. markets. Provide solution design, presentation, pricing, and implementation plan development services to enable payment acceptance across multiple channels including Retail, Internet, Card-Not-Present, IVR, and Emerging Markets/Technologies.2008 - Executive Circle Award2009 - Payments Pinnacle Award2010 - Payments Pinnacle Award

Public sector market/business development. Primary responsibilities included market research, emerging technology analysis, and new product and process development tailored to the unique requirements of public sector merchants. • Analyze emerging technologies and define product strategy.• Manage product level relationships with NOVA’s bank partners.• Act as product/technical sales lead for many large volume deals.• Successfully designed/implemented NOVA’s first product solution to offer hosted Convenience/Service fees, Web/Tel E-Check payments, hosted bill presentmen/payment (EBPP/EIPP) and PINLess debit.• Executive Circle award winner.

• Advised, counseled, and implemented product solutions strategies; stored-value and loyalty programs, credit and debit card, and electronic check payment processing.• Managed multiple NOVA Network certification efforts.• Supported numerous sales efforts (Technical Sales)• Managed product implementations for large volume customers.• Managed multiple vendor relationships; Harbor Payments, Authorize.Net, TPI, and others.

• Responsible for establishing and maintaining a working relationship with US Bank National Account relationships. Account assignments included the largest and most complex account relationships with the highest revenue potential.• Managed multiple areas for established National Accounts including relationship management, sales strategy, product consulting, profitability management, interchange management, and retention.• Served as point of escalation for National Account issues, POS terminal and PC product issues.• Developed ongoing training plan for National Account Team.

• Managed multiple Wachovia and Key Bank National and Regional account relationships.• Beginning in the fall of 2000, initiated improved account tracking for all Regional and National accounts to track Interchange qualifications, credit and chargeback percentages, as well as account profitability. When first implemented, this process represented the first ongoing company-wide profitability tracking program for National Accounts.• Implemented new processes and procedures including database and spreadsheet tracking solutions to allow for quick data analysis department-wide.• Developed a process for NOVA Funds Control to allow for batch import processing that utilizes NOVA’s viaWARP processing solution to enable point and click batch processing – saving hundreds (if not thousands) of man-hours of labor for what was once a very time consuming process.

Joined the organization during the PMT conversion and provided conversion and relationship support from the Knoxville, TN Operations Center.