Kraithep Uttamo

Kraithep Uttamo Email and Phone Number

Experienced E-Commerce Professional | Retails Operations Expert | Driving Business Growth and Operational Excellence @ TechLoft
Kraithep Uttamo's Location
Bangkok, Bangkok City, Thailand, Thailand
About Kraithep Uttamo

I am a highly passionate and experienced e-commerce professional with over ten years of expertise in the industry. Throughout my career, I have worked with various e-commerce stores in both managerial and employee roles, allowing me to gain extensive knowledge and hands-on experience in the field.My expertise lies in store operations, encompassing a wide range of responsibilities such as store design, strategic display placement, exceptional customer service, shoplifting prevention, premises maintenance, and effective staff management. I am adept at optimizing inventory and managing the entire supply chain to ensure efficient product availability in-store.My commitment to delivering exceptional customer experiences, combined with my strong analytical and problem-solving skills, enables me to identify areas for improvement and implement effective strategies to drive sales growth and enhance operational efficiency. I thrive in fast-paced environments and have a proven track record of successfully managing and executing multiple projects simultaneously.With a keen eye for detail and a deep understanding of the e-commerce landscape, I continuously stay updated with the latest industry trends and best practices. I am driven by a strong entrepreneurial spirit and possess a relentless determination to exceed targets and deliver outstanding results.I am now seeking new opportunities to apply my expertise and contribute to the success of an e-commerce organization that values innovation, customer-centricity, and continuous growth. I am confident that my skills, experience, and passion for e-commerce make me a valuable asset to any team.Let's connect and explore how my capabilities can contribute to the success of your organization.

Kraithep Uttamo's Current Company Details
TechLoft

Techloft

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Experienced E-Commerce Professional | Retails Operations Expert | Driving Business Growth and Operational Excellence
Kraithep Uttamo Work Experience Details
  • Techloft
    Senior Project Manager
    Techloft Mar 2024 - Present
    Thailand
    Project Manager at Lotus's | Leading System Monitoring InitiativesAbout the Role:In my current role as Project Manager for Lotus's System Monitoring, I lead a team dedicated to ensuring the robustness, efficiency, and scalability of our system monitoring solutions. My focus is on overseeing the development and implementation of cutting-edge monitoring tools and processes that enhance system reliability and performance for our clients.Key Responsibilities:- Strategic Planning: Spearhead the development and execution of system monitoring strategies that align with Lotus's business objectives, ensuring systems are robust, scalable, and secure.- Project Leadership: Manage end-to-end project lifecycle from conception through to deployment, ensuring projects are delivered on time, within budget, and to the highest quality standards.- Team Collaboration: Work closely with cross-functional teams, including IT, development, and operations, to foster a collaborative environment and ensure the successful implementation of system monitoring solutions.- Innovation: Champion the adoption of new technologies and methodologies to improve system monitoring capabilities and operational efficiency.- Stakeholder Engagement: Act as the primary point of contact for all project-related communications, providing regular updates to stakeholders and adjusting project scopes as necessary.
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  • Smooth-E
    Head Of E-Commerce & Health Business
    Smooth-E Jul 2023 - Mar 2024
    Bangkok City, Thailand
    Responsibilities:- Develop and execute strategies to drive sales and revenue for our online brands on social commerce platforms.- Monitor market trends and competition to identify new opportunities and stay ahead of the curve.- Collaborate with marketing and creative teams to create compelling campaigns and content that drive customer engagement and sales.- Build and maintain relationships with key social commerce platforms and partners to maximize visibility and reach.- Lead the launch of the health platform business, overseeing the development and implementation of key features and functionalities.- Collaborate with cross-functional teams, including product development, technology, and operations, to ensure a seamless user experience on the health platform.- Define and implement metrics to track the success and impact of the e-commerce and health business initiatives.- Stay up to date with industry developments, regulations, and best practices in e-commerce, telemedicine, and telepharmacy.
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  • Media Asia Production Sdn. Bhd.
    Assistant Managing Director
    Media Asia Production Sdn. Bhd. Sep 2022 - Apr 2023
    Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
    - Provided strategic leadership and support as Assistant Managing Director.- Oversaw creation, production, and distribution of music and video content on online platforms.- Managed relationships with digital distribution partners and explored collaboration opportunities.- Ensured compliance with legal and regulatory requirements for content.- Developed and executed marketing strategies to promote content and increase visibility.- Collaborated with cross-functional teams to streamline content management processes.- Monitored and analyzed performance metrics to inform decision-making.- Worked closely with artists and creative teams to ensure the quality and relevance of content.- Guided and supported the team, fostering a collaborative work environment.- Participated in strategic planning and contributed to business growth strategies.- Assisted in day-to-day operations, budgeting, and resource allocation.- Represented the company in external engagements and pursued partnerships.- Maintained a strong professional network and enhanced market position.
  • Hp
    E-Commerce Sales Manager
    Hp Aug 2021 - Jul 2022
    Bangkok City, Thailand
    - Drive the HP Consumer and Small Medium Business (SMB) Direct Online store (HP Shopping) & Call Centre experience and e-retailer presence for Thailand, defining and implementing the business models to support.- Lead the call centre sales agent teams selling direct to consumer and SMB- Define the product mix for PC, Print, and above the box that will drive the highest conversion rate to sales.- Define the pricing and promotional strategy (long and short term) for all products offered on the site.- Drive decisions about presentation and placement of the product in the store, impacting conversion, basket size and order size.- Collaborate with marketing teams on targeting the demand generation priorities driving the targeted traffic to the site.- Collaborate with partner IT teams to define needs and implement solutions.
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  • Lenovo
    E-Commerce Lead
    Lenovo Jan 2019 - Jul 2021
    Bangkok, Bangkok, Thailand
    • Lead Thailand eCommerce business as a business owner owning full P&L and the execution of the business growth strategies. • Lead planning and execution of sales and marketing activities for Thailand Lenovo.com eCommerce business. Run eCommerce sales and marketing operations (product offering and supply management, pricing planning and execution campaign planning and execution page content planning and execution demand generation planning)• Develop and implement a short-term and long-term vision and strategic business plans to drive company growth objectives.• Oversee implementation and execution of item promotional campaigns and web merchandising that lead to increased sales and market share.• Troubleshoot customer, product, and site issues. Trains staff on how to respond and address issues. Communicate and troubleshoot any problems and resolve them.• Communicate and work collaboratively with Shared Services (supply chain, product management) to gain alignment in achieving overall business goals. Escalate issues and push for resolution.
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  • Watsons Thailand
    E-Commerce Manager
    Watsons Thailand Aug 2017 - Dec 2018
    Bangkok Metropolitan Area, Thailand
    - Develop and implement the E-Commerce strategy for the development and management online business- Cooperate and execute plan as per regional directions and policies- Responsible for the performance of the online business and working with key people (Trading, Marketing, Digital, CRM, Customer Service, Supply Chain, Store Operations, Finance and IT) within the organization as well as external third party agencies- Manage the E-Commerce advertising budget by forecasting, setting monthly goals and optimizing to maximize return on ad spend. Work directly with leadership to provide input on future E-Commerce advertising budget spend- Budget management including all creative and shooting costs. (Supervising by the Digital Marketing Communication Manager)- Overseeing product offer and merchandising ensuring sales are maximized effectively- Produce revenue, unit and gross profit and operating cost targets annual budget- Prepare and execute planning calendar for each season, promotions and mailer campaigns- Manage and monitor orders, sales and shipments- Analyze customer demographics and purchasing behavior to monitor trends and future sales growth
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  • Tesco Lotus
    E-Commerce Operations Manager
    Tesco Lotus Jan 2012 - Aug 2017
    Bangkok Metropolitan Area, Thailand
    > Spearheaded the development and management of E-Commerce operations from inception.> Oversaw end-to-end operations, including inventory management, order fulfillment, and shipping processes.> Led a team of 300+ staff, managing recruitment, training, and performance assessments.> Implemented efficient processes for order processing, pick-and-pack, and delivery routes.> Launched Click & Collect and Cash on Delivery services to enhance customer convenience.> Implemented tax invoice request system and ensured compliance with invoicing regulations.> Collaborated with the finance department to reconcile cash transactions and optimize financial processes.> Monitored and analyzed delivery routes' effectiveness to improve efficiency and customer satisfaction.> Developed and maintained strong relationships with logistics partners and suppliers.> Implemented quality control measures to ensure accurate and timely order fulfillment.> Utilized data analytics to drive operational improvements and enhance customer experience.> Played a key role in project management, coordinating cross-functional teams and meeting project deadlines.> Led continuous process improvement initiatives to optimize operational efficiency and reduce costs.> Ensured adherence to company policies, procedures, and regulatory requirements.> Provided leadership and guidance to the team, fostering a culture of high performance and accountability.> Collaborated with senior management on strategic planning and contributed to business growth strategies.
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  • Tesco Stores (Malaysia) Sdn Bhd
    Store General Manager
    Tesco Stores (Malaysia) Sdn Bhd Jun 2002 - Nov 2010
    Penang, Malaysia
    Working closely with Store Management team and to help our colleagues and customers on daily basis, responsible for managing and leading the store team on store standard by morning detail walk to ensure the shop floor are ready for customers also is responsible for the trade marketing activities, merchandising, operations, mall, security, chair meeting and etc
  • Sonic One Internet Cafe
    Business Owner
    Sonic One Internet Cafe Jan 2000 - Feb 2002
    Hat Yai, Songkhla, Thailand
    My internet cafe, I provide a wide range of services including high-speed browsing, drinks, foods, relaxation music, and popular games such as Counter-Strike, Dota, Warcraft, Command & Conquer, and Ragnarok Online to create a comprehensive and enjoyable experience for customers.- Build and combine spec for computers and other equipment such as networking LAN- Ensure all PCs can be operated in good condition (Maintenance/Repair)- Expand more PCs according to user demands.- Application requested by users.- Obtain relevant business licenses and permits.- Market the internet cafe by forming up a few teams of Esport players.

Kraithep Uttamo Education Details

Frequently Asked Questions about Kraithep Uttamo

What company does Kraithep Uttamo work for?

Kraithep Uttamo works for Techloft

What is Kraithep Uttamo's role at the current company?

Kraithep Uttamo's current role is Experienced E-Commerce Professional | Retails Operations Expert | Driving Business Growth and Operational Excellence.

What schools did Kraithep Uttamo attend?

Kraithep Uttamo attended Universiti Teknologi Mara.

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