B2B Portal Development – Multinational Logistics Client Co-ordinated with 10+ stakeholders including business users to elicit, analyse, refine & document functional requirements Business POC in support of delivery teams & technical team representative to the client throughout the SDLC Worked with UI/UX & Information Architects to define customer journeys, wireframes, and prototypesMobile Application Development – Multinational Logistics Client Led client engagement for Requirement Elicitation, Sprint Planning, and Solution Definition Liaison between Business, technical architects, API & UI/UX team for development and dependency resolution Validated implementation of said & unsaid functional and non-functional requirements and led 30+ demosConsolidated HCM Website and Mobile Application Development – Global Investment Holding Client Business consultant for agile transformation of legacy application, documented the As-Is and To-Be processes Reported KPIs for application adoption and user migration for Business using Google Analytics and SQLAchievements: Awarded 7/7 score, as a mark of customer delight in Project Feedback Survey in Quarter 3, 2021-2022 Awarded 2 Spot On & 1 Gracious award for delivering effective teamwork & quality delivery to the client

FCO Debit Card Business Process Reengineering Recommended the product changes required with the BPM tool to reduce the redundancy and scope of manual error Found the loophole of 223 suspense account which has the potential to reduce the task of reconciliation by 30%

 Onboarded 900+ trucks in a span of 6 months right from the lead generation to deal closure Contributed significantly to the overall revenue and led the marketplace integration from scratch

 Spearheaded the automation of invoicing that resulted in significant reduction of turn-around time (TAT) Worked as a SPOC for more than 80 operators with fleet size of more than 500 for grievances