AeroLeads people directory · profile
Kris Kramer Email & Phone Number
Head of Account Operations
at
Sanas
1 work email found
@pptsolutions.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Head of Account Operations
Location
Greater Tampa Bay Area, United States
Company size
Who is Kris Kramer? Overview
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Quick answer
Kris Kramer is listed as Head of Account Operations at Sanas, a with 294 employees, based in Greater Tampa Bay Area, United States. AeroLeads shows a work email signal at pptsolutions.com and a matched LinkedIn profile for Kris Kramer.
Kris Kramer previously worked as Chief Dad at ‘Ohana and Managing Director at Bridgepointe Technologies. Kris Kramer holds Ba, Psychology from University Of Northern Colorado.
Company email context
Email format at Sanas
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{first}.{last}@pptsolutions.com
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AeroLeads found 1 current-domain work email signal for Kris Kramer. Compare company email patterns before reaching out.
Profile bio
About Kris Kramer
Kris is currently taking a break after the successful sale and integration of PPT Solutions, a global CX consulting and integration provider he co-founded. PPT Solutions, LLC (now Bridgepointe CX) is recognized as a premier provider of client-centric, performance-based customer experience and business optimization solutions. With over 25 years of experience, Kris is a multiple award-winning industry executive renowned for his leadership in contact centers, vendor management, account management, and program management organizations.Kris has a proven track record in managing large-scale global operations, emphasizing improved customer satisfaction, enhanced quality, and optimized cost metrics. He has worked with a wide range of start-ups and Fortune 500 companies, providing strategic leadership in customer care, client service/delivery, product management, and program management.His industry accolades include five JD Power Awards, two PC Magazine Annual Reader Choice Awards, and Leadership Excellence Awards from both Sprint and Virgin Mobile.**Specialties and Expertise:**- Portfolio Management ($500M+)- International and Domestic Markets- Project Management- Vendor Management - Process Management- Change Management- Financial Planning and Analysis
Listed skills include Program Management, Product Management, Change Management, Contract Negotiation, and 13 others.
Current workplace
Kris Kramer's current company
Company context helps verify the profile and gives searchers a useful next step.
Sanas
10 roles · 28 years
Kris Kramer work experience
A career timeline built from the work history available for this profile.
Chief Dad
Current
‘Ohana
Taking a break after the acquisition our company and the integration of two amazing organizations.
Jul 2024 - Present
Managing Director
Since 2013, Bridgepointe CX (formerly PPT Solutions) has served as a premier provider of Client-centric, performance-based Customer Experience and Business Optimization Solutions. Whether a Fortune 50 company or an emerging small business, we passionately deliver a broad range of people, process and technology solutions customized to increase customer advocacy, enhance revenue and optimize operational efficiency. With over a century of combined experience and an extensive portfolio of Management Consulting, Managed Services and Marketplace Solutions capabilities, our clients rely on us for advanced insights, adaptive business processes and innovative growth strategies. In December 2022, PPT Solutions was acquired by Bridgepointe Technologies (BPT). Kris continued his role as Managing Director driving the CX strategies for BPT (BPTCX). Kris will continue to be responsible for BPTCX’s growth strategies and client satisfaction while overseeing the continued Channel and direct Client needs of BPTCX's CXaaS platform.
2015 - 2024
~9 yrs
Senior Vice President, Strategic Account Management And Delivery
2012 - 2014
~2 yrs
Global Head, Call Center Planning & Management
Came to Sprint as a result of Virgin Mobile USA's acquisition in 2009. Managed the development, procurement and management of Customer Care services supporting Sprint postpaid and a multi-brand prepaid strategy (Boost Mobile, Virgin Mobile, and Assurance Wireless). Lead Sprint’s overall long term call center and vendor strategies supporting over 30K agents globally with approximately 25 outsourcers and several internal call centers.- Managed and negotiated call center supplier contracts in excess of $950M impacting Sprint's global call center network.
2006 - 2012
~6 yrs
Voip Product Management
Responsible for managing MCI’s Wholesale VoIP product launch. Managed pre-sales support of MCI’s Global Wholesale VoIP opportunities in the US and EMEA. - Led the education and presales support of the Sales organization. My success was demonstrated by revenue of over 130% of goal within the first 6 months of the product launch. -Developed a long term strategy to ensure that there was a flexible and scalable solution for the presales intake process to accurately address the needs of potential customers.
2005 - 2006
~1 yr
Director
Lead telecom vendor management and government relationships in India, the Philippines, South Africa and the US. Managed carriers and supported outsourcer relationships for American, South African, and Asian member service centers. - Enhanced and grew AOL’s domestic and international telco footprint by driving relationships and cutting costs (by 25%) with local government and monopoly agencies in India (Bharti, Reliance, Tata/VSNL, India’s DOT), the Philippines (PLDT), South Africa (SA Telkom), and the US (Sprint, MCI, and AT&T).
2003 - 2005
~2 yrs
Director
Aftergen
Executive with overall responsibility of client operations and strategic growth for web development services and hosting. -Responsible for transitioning a US Operations to the Offshore market while improving customer experience.
2001 - 2003
~2 yrs
Sr. Manager
Start up company where I managed presales support, call center and network operations. - Responsible for developing and implementing customized IP Based solutions for clients.
2000 - 2001
~1 yr
Sr. Manager, Operations
Start up company where I ran customer support and provisioning teams supporting relationships with all US Telecom providers implementing DSL service.
1999 - 2000
~1 yr
2 education records
Kris Kramer education
Ba, Psychology
University Of Northern Colorado
Master'S Certificate, Business Management
University Alliance/Tulane University - A.B. Freeman School Of Business
FAQ
Frequently asked questions about Kris Kramer
Quick answers generated from the profile data available on this page.
What company does Kris Kramer work for?
Kris Kramer works for Sanas.
What is Kris Kramer's role at Sanas?
Kris Kramer is listed as Head of Account Operations at Sanas.
What is Kris Kramer's email address?
AeroLeads has found 1 work email signal at @pptsolutions.com for Kris Kramer at Sanas.
Where is Kris Kramer based?
Kris Kramer is based in Greater Tampa Bay Area, United States while working with Sanas.
What companies has Kris Kramer worked for?
Kris Kramer has worked for Sanas, ‘Ohana, Bridgepointe Technologies, Alorica, and Sprint.
How can I contact Kris Kramer?
You can use AeroLeads to view verified contact signals for Kris Kramer at Sanas, including work email, phone, and LinkedIn data when available.
What schools did Kris Kramer attend?
Kris Kramer holds Ba, Psychology from University Of Northern Colorado.
What skills is Kris Kramer known for?
Kris Kramer is listed with skills including Program Management, Product Management, Change Management, Contract Negotiation, Crm, Call Center, Offshoring, and Relationship Management.
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