Social Media Growth: Increased Instagram followers by 800+ within a year by implementing targeted content strategies and leveraging community engagement.Content Strategy: Developed and executed a cohesive content calendar across Instagram and Facebook, enhancing brand presence and driving consistent audience engagement.PR & Event Promotion: Secured placements for brewery events and promotions, including happy hours on Nashville Guru, contributing to increased foot traffic and brand visibility by 10%.Email Marketing: Created email marketing campaigns using MailChimp to promote taproom events, driving attendance and engagement through targeted newsletters.Community Partnerships: Established partnerships with local food trucks and markets to boost event engagement, creating cross-promotional opportunities through social media.Event Management: Coordinated and promoted taproom events like Music Trivia, overseeing both online promotion and in-person execution to ensure successful turnouts.

Afropreneurial Community is a company that hosts quarterly events for entrepreneurs, creatives, and overall go-getters of color to come together to teach, learn, and inspire.Maintain a calendar of digital strategies to ensure consistent engagement and exposure of activities and events.Develop and administer recurring newsletters on a weekly basis, using Mail Chimp.Partner with Nashville businesses to coordinate quarterly networking events for entrepreneurs, yielding an attendance rate of 40 attendees.Monitor the analytics on social media for engagement via Facebook, Instagram, Twitter, Google, and Hootsuite Increase audience engagement through geotargeting and email marketing platformsCollaborating with other businesses to plan and execute community events, including the Juneteenth Black Business Experience

Executed the necessary production duties including but not limited to wort production, fermentation management, filtration and finishing, bright beer handling, cellaring, & packagingEnsured that all beer is produced to standards and specification by following recipes and procedures as set by BrewmasterFollowed best practice and safety requirements dutifullyMaintained brewing, cellaring, clarification, and other related documentation in an organized and complete mannerAttended brewery staff meetings as requiredCleaned and sanitized all equipment and work areas to maintain consistent beer qualityMaintained healthy communication with other departments (Packaging, Warehouse, & Tasting Room)Possessed basic knowledge of brewing and beer styles beer knowledgeLead participant in festival set up, working, and breaking down

Caring For & Transferring Beer. A critical part of the production process is caring for and transferring beer. “Caring for” includes temperature control, harvesting yeast, dry hopping, carbonating, pasteurizing, adding fruit etc. While the transfer process is simply moving beer from one tank to another, there are several steps that are important to ensure that it is done properly and sanitarily. Kegging & Packaging. The final step for our beer before it is sent into the world is kegging or canning. A large part of the Cellar Person’s responsibility is filling kegs and assisting in the canning line.Cleaning. The highest priority responsibility for this position is the cleaning of kegs. Cleaning also involves the cleaning of tanks (interior and exterior) keg washing and scrubbing tanks, as well as the floor and the general brewery area. One of our biggest challenges is keeping the brewery as clean as possible. The cleanliness of our brewery relates to the cleanliness of our beer.Providing operations management timely and thorough information on all irregular or critical situations.Communicating with operations management on equipment needs.Working with brewers to provide equipment recommendations.

Caring For & Transferring Beer. A critical part of the production process is caring for and transferring beer. “Caring for” includes temperature control, harvesting yeast, dry hopping, carbonating, pasteurizing, adding fruit etc. While the transfer process is simply moving beer from one tank to another, there are several steps that are important to ensure that it is done properly and sanitarily.Kegging & Packaging. The final step for our beer before it is sent into the world is kegging or canning. A large part of the Cellar Person’s responsibility is filling kegs and assisting in the canning line. Cleaning. The highest priority responsibility for this position is the cleaning of kegs. Cleaning also involves the cleaning of tanks (interior and exterior) keg washing and scrubbing tanks, as well as the floor and the general brewery area. One of our biggest challenges is keeping the brewery as clean as possible. The cleanliness of our brewery relates to the cleanliness of our beer. Providing operations management timely and thorough information on all irregular or critical situations.Communicating with operations management on equipment needs.Working with brewers to provide equipment recommendations. Secondary Responsibilities Brewing. The Cellar Person will support and partake in the brew process. Quality and consistency are the two main goals for our brews, so it is important that all brewers use the same processes and standards. Festivals/Events/Tap Room. Though Cellar Person will not be required to attend festivals or events, they are encouraged to do so. We see you as a part of our family and a representative of the brewery. Other duties and tasks that may be necessary.

- Devise and implement communication initiatives to align with social media strategies and foster community growth- Engage with online community and respond to comments and requests on behalf of local, national, and global brands- Coordinate and communicate with internal and client teams to stay up to date on products, services, features, and promos- Promote brand loyalty with customers and potential customers, and build strong relationships with industry professionals, influencers, and journalists- Monitor and report on consumer sentiment- Identify and track other relevant community metrics- Relay community feedback to relevant internal stakeholdersSocial Listening- Maintain social listening queries, including Boolean writing- Research relevant topics including competitive landscape, consumer passion points, demographics, etc.- Stay abreast of all social media/online conversation trends and shifts in consumer platform preferences & behaviors- Share monthly social/consumer trends and insights with creative teams with the purpose of informing culturally relevant content creation- Monitor online conversations for brand issues & major cultural happenings/crises and escalate through proper channelsBrand Auditing- Conduct category and industry analyses to inform brand priorities and opportunities- Perform audience research and analyses through demographics and behaviors to inform messaging tactics- Complete competitive analyses to understand full landscape, brand share of voice, and opportunities to surpass

Working with a tight-knit team providing ticket-based support to users in the US, Canada, and Australia. Trained on internal support comms and providing specialized solutions to users within TikTok's $3b Creator Fund, ensuring the best possible experience to the opted-in creators who make TikTok great.Currently creating relevant macros, reporting real-time on bugs and issues highlighted by users, shaping proper escalation and best practices for TikTok's young US support team.

Gave every customer immediate and undivided attention. Surprised and delighted the customers with consistent, delicious food.· Ensured a fresh and appealing display by keeping cases, shelves, and displays clean and well stocked, while continuously checked and ensured freshness and quality of products.· Preparee food items: Cut, wrapped, and priced cheese and other products.· Assisted customers in selecting cheese, beer, wine, housewares, and other Specialty products.· Maintained accurate department signage and pricing.· Followed department procedures to maintain supplies, backstock and coolers and to track product transfers and spoilage.· Assisted with sampling program by keeping sample areas full, clean, and appealing and by sampling products directly to customers.· Followed and complied with established procedures, including Weights and Measures, health and sanitation, and adhere to safe work practices.· Operated and sanitized all Specialty equipment in a safe and proper manner.

Optimizes and retains current drivers, applicants, passengers and continues to scale new and existing supply levers through Facebook, Twitter and Zendesk. Effectively communicating with applicants via social media to create a new avenue to receive support. Communicate with consumers daily to help them with the application process with personalized content for each person's needs.

Utilized Zendesk to build driver profiles and manage the process from applicant to driver, averaging 100 applicants dailyManaged a project to design a condensed applicant profile for agents to see necessary information more efficiently, resulting in a 30% decrease in time to assist the applicant.Identified user interface bugs that needed to be resolved to improve user experience using Jira software Utilized Agile and Scrum framework to proactively identify potential issues with a system update and ensure seamless integration.

As Operations Assistant I am charged with ensuring that no instructional time is lost and obtaining this charge includes monitoring and maintaining daily school operations . student bus and meal service. Daily school operations include bus and meal service, school-wide supply organization and distribution for students and teachers. Additionally in this position I assist with distribution and collection of school data for students, track the receipt of all curriculum items with the distribution of family notifications when necessary. As Operations Assistant I assist with a wide variety of school projects and/or tasks including preparation of student testing materials, documentation, draft edits and staff coverage. I maintain communication with all school stakeholders in a professional and knowledgeable manner. I support Head of School, Director of Operations, and other members of the leadership team in a variety of operational responsibilities.

Big Brother Big Sister of Middle Tennessee August 2013 – Present, Nashville, TN Intern - Coordinate, plan and organize posts for Twitter, Facebook, Pinterest, and established their Instagram profile. Work with supervisor to promote events using social media. Investigate, survey and recommend social media platforms for greater outreach and coverage. Create and develop marketing of events, identify potential followers and potential supporters. Followers on social media has increased by almost 50% over the past two quarters.

Intern - The program consists of disabled or disadvantaged students in the Middle Tennessee area that are placed in Goodwill and Kroger stores. They learn to work and the art of responsibility. Supervised and aided workers with completion of administrative forms. Assisted in coordination and operation of the summer youth work program. Managed and administered summer worker’s payroll.

Opening in 1997, CCSI provides the resources, tools and encouragement to move families from government dependency to self-sufficiency through its financial literacy programs: Mentoring Toward Independence, monthly Basic Financial Training workshops and monthly Tennessee Housing Development Authority Home Buyer Education workshopsDuring the Spring Semester of 2013 I helped to improve CCSI's social media image with various online media, including Facebook, Twitter, and etc. I also helped create new ideas to help generate funding and identify support resources for agency families.

• Fitness Assistant –Equipment upkeep, facility maintenance (Work Study) • Intramural Official- Referee several athletic games (Work Study) • Jumpstart Trainer – Introduce and train individuals in physical fitness programs (Work Study)

William Stery Initiatives was founded as a support organization for families and patients afflicted with cancer, specifically, multiple myeloma, a blood plasma cancer. Since founding WSI I have created and implemented several information sharing programs to support cancer survivors and families, including online presence, workshops, forums and presentations.Events the William Stery Initiatives hosted in:Spring 2012- "Diagnosed with Cancer... Now What?", a one day event for students, faculty and staff to learn about the disease, effects of the disease, caretaker support and community organization support for families.Fall 2012- Entrepreneur Village at Belmont University: Created a booth presence for the "Village", shared information with attendees, established a list of interrested supporters, distributed information on resources and support. Collected over 50 names and distributed over 100 sheets of information to interested attendees. Names were collected from those interested in working to create an on campus cancer support group next year.http://williamstery.org/

Actively managed volunteers, schedules, secured routes and monitored campaign canvasses throughout City of Atlanta. Coordinated, updated and maintained technology for organization and referendum campaign.