Stephen Kramer

Stephen Kramer Email and Phone Number

Global Payroll Process Lead @ Citi
Florida, United States
Stephen Kramer's Location
Greater Tampa Bay Area, United States, United States
Stephen Kramer's Contact Details

Stephen Kramer personal email

n/a
About Stephen Kramer

I have nearly a decade of experience in the payroll field, with expertise spanning various areas, including U.S. taxation (federal and regional), expatriate payroll, and employee pay servicing. My primary focus has been ensuring compliance with domestic tax jurisdictions and their withholding rules, particularly in complex states like California and New York.I specialize in verifying employees' domestic taxation accuracy based on factors such as work location, residency, and business travel patterns. My work plays a critical role in maintaining business compliance while providing employees with accurate and reliable pay.I am skilled in collaborating with individuals at all organizational levels to address payroll concerns and inquiries. I have a talent for simplifying complex pay-related issues and presenting clear, concise solutions tailored to employees' needs.Additionally, I bring significant experience in HCM migrations and conversion projects. I am proficient in platforms such as PeopleSoft, Workday, and Oracle Fusion Cloud HCM. My expertise includes using Oracle HCM Data Loader, Oracle OTBI, and PeopleSoft Query Manager to streamline payroll processes and enhance efficiency.I take pride in identifying solutions to complex challenges and conducting thorough research to stay ahead of legislative changes or shifts in corporate payroll policies. This proactive approach enables me to develop well-informed strategies that benefit both employees and the organization.

Stephen Kramer's Current Company Details
Citi

Citi

View
Global Payroll Process Lead
Florida, United States
Website:
citigroup.com
Employees:
196387
Stephen Kramer Work Experience Details
  • Citi
    Global Payroll Process Lead
    Citi
    Florida, United States
  • Jpmorganchase
    Hr Service And Expatriate Payroll Manager
    Jpmorganchase Jun 2024 - Present
    New York, Ny, Us
    I lead two specialized payroll teams: one focused on U.S. payroll services and the other on expatriate payroll. My responsibilities include ensuring accurate and compliant payroll processing, managing a team of six direct reports, maintaining service level agreements and customer satisfaction scores, and addressing the unique challenges of domestic and international payroll operations. I oversee processes, resolve escalations, and ensure alignment with regulatory requirements while supporting my teams' development and efficiency in their roles.
  • Jpmorganchase
    Hr Service Delivery Manager
    Jpmorganchase Jul 2022 - Nov 2024
    New York, Ny, Us
    I lead a small team that specializes in handling escalated or complex payroll issues or questions with employees.We work across multiple lines of business to provide a seamless experience to our customers which are from all levels in the firm. We focus primarily on escalated or complex payroll tax inquiries(supplemental taxation, business travel taxation, imputed income, etc.) with employees. However my team also handles any payroll related inquiries that cannot find an immediate owner.Outside of servicing employees I also develop custom reports via Oracle Transactional Business Intelligence (OTBI), generate/upload HCM Data Loader files (HDL) when needed, and upload payroll adjustment files via proprietary software.
  • Jpmorganchase
    Vp Payroll Tax Analyst
    Jpmorganchase Oct 2021 - Jun 2022
    New York, Ny, Us
  • Jpmorganchase
    Payroll Tax Analyst
    Jpmorganchase May 2020 - Sep 2021
    New York, Ny, Us
    Support payroll conversion project from Peoplesoft to Oracle HCM. Analyze and review test scenarios, conversion data, and escalating discrepancies to stakeholders as appropriate. Coordinate testing efforts with other stakeholders or third parties and ensuring all efforts are completed upon agreed deadlines. In addition, I support conversion readiness by assembling procedural documentation for the production environment.
  • Citi
    Cross Border Tax Analyst
    Citi Jul 2019 - May 2020
    New York, New York, Us
    Perform analysis of in country and out of country cross border travel utilizing PwC myTrips, travel expense data, and other data sets. Coordinate with host country payroll for applicable tax reporting. Reconcile and balance tax forms for both internal and external parties. Communicate cross border travel trends and issues with employees, management, or internal parties.
  • Citi
    Payroll Analyst
    Citi Jan 2019 - May 2020
    New York, New York, Us
    Develop and maintain Peoplesoft queries based on internal customer requests. Identify and analyze payroll trends in Peoplesoft and Workday. Balance and file state or local tax returns using Mastertax for large multi-state companies.
  • Citi
    Ops Support Rep 5
    Citi Jul 2017 - May 2020
    New York, New York, Us
    Assist internal customers with federal, state, and local tax withholdings. Ensure that all requests, queries, and reports are completed within SLAs and are accurate. Maintain compliance at the employee level with regards to federal, state, and local tax laws. File state and local withholding tax returns timely and accurately.

Stephen Kramer Skills

Customer Service Sales Banking Credit Finance Microsoft Excel Outlook Consumer Lending Credit Cards Financial Services Credit Analysis Loans Mortgage Lending Time Management Leadership Policy Financial Advisory Economics Retail Banking Financial Analysis Employee Benefits

Stephen Kramer Education Details

  • University Of South Florida
    University Of South Florida
    Business Economics
  • Pasco-Hernando State College
    Pasco-Hernando State College
    Economics

Frequently Asked Questions about Stephen Kramer

What company does Stephen Kramer work for?

Stephen Kramer works for Citi

What is Stephen Kramer's role at the current company?

Stephen Kramer's current role is Global Payroll Process Lead.

What is Stephen Kramer's email address?

Stephen Kramer's email address is st****@****ion.com

What schools did Stephen Kramer attend?

Stephen Kramer attended University Of South Florida, Pasco-Hernando State College.

What are some of Stephen Kramer's interests?

Stephen Kramer has interest in Traveling, Golf, Camping.

What skills is Stephen Kramer known for?

Stephen Kramer has skills like Customer Service, Sales, Banking, Credit, Finance, Microsoft Excel, Outlook, Consumer Lending, Credit Cards, Financial Services, Credit Analysis, Loans.

Who are Stephen Kramer's colleagues?

Stephen Kramer's colleagues are Kamakshya Prasad Mishra, Natalia Rodríguez, Devendra Sonar, Magdalena Laskowska, Sumeet Sinha, Harshad Purohit, Leslye Bee.

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