*Response quality & accordance with corporate standards.*Leading sales & after sales performance and profitability improvement projects *Design & execution of process quality surveys (sales & after sales)*Analyzing customer dissatisfaction root causes related to products issues and developing.*Tracking and adding the customer complaint monitoring system.

*I developed and executed SAP strategies to improve customer engagement and streamline business operations.*we configured, customized, and integrated ERP systems to align with organizational needs and ensure smooth adoption.*Trained users on SD functionality and provided ongoing technical support to ensure effective system utilization.*Analyzed customer data, creating reports and dashboards to support strategic decision-making and performance tracking.*I collaborated with teams to enhance CRM functionalities, ensuring continuous alignment with business goals.

*Carrying out research on the current market trends and the laws regarding the renewable energy. market and processing all the data that is gathered for feasibility studies of the project.*Helping in the assessment of environmental impacts and the sustainability of wind/solar energy projects.*To help in the permitting process and documentation and to ensure that all the compliance. requirements are met from time to time.*To prepare progress reports as well as to track sustainability measures for the on-going development.*To participate in the stakeholder engagement process and also assist in the preparation of funding proposals.

*Identify, document, and track bugs and other issues during projects*To ensure the effective use of test and measurement devices.*İmplemented automated performance monitoring solutions to track and analyse key performance metrics.*I was planning the requirements for testing, dissolutions of testing instructions, and tools needed.*Also in charge of quality and customer audits and supplier audits.