An astute and a meticulous professional offering 6 years of experience in Intune Administration.Highlights: Taking care of the management of windows devices. Migration of devices from On-Prem environment to cloud using Intune. Handling deployment & troubleshooting of variousapplications on windows. Policy Deployment using CIS Benchmark Guidelines. Deployment of windows updates and upgrades. Leading and driving of technical conference bridge, Severity LevelAssessment, and report directly to Senior Managers and all other stakeholders. Leading the root cause analysis, remediation and/or mitigation of major server/application events. Adhere to ITIL ServiceManagement Industry standard process. Responsible for ensuring SLA. Clear, precise communication directly with Executive level through reporting & documentation of all the activities. Presentationof relevant information to both technical and non-technical audiences. Refining training modules and process improvement methodologies. Promote open communication across teams and with peers to complete objectives and goals during all major activities. Have experience in working 24/7 environment.
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Senior System EngineerGigmo Solutions Feb 2023 - Jul 2024Bengaluru, Karnataka, India• Managing 500+ Windows devices.• Modern management of Windows devices using Windows Autopilot.• Support and troubleshoot technical issues related to Intune.• Responsible for deploying & troubleshooting Win32 Application, LOB applications, Android apps, iOSapp, Windows Business Store Apps.• Deploying and troubleshooting windows upgrades and updates via Intune.• Creating device & user-based policies via configuration profile using administrative template,Settings Catalog, OMA-URI.• Handling both corporate owned and personally owned devices.• Win32 application packaging.• Responsible for configuring & managing Applications using App Protection Policy and Configuration profiles.• Experience of working in co-managed environment using co-management. -
Senior AnalystConcentrix Daksh Services India Private Limited Jun 2021 - Sep 2022Gurugram, Haryana, India• Windows troubleshooting: Handling issues related to domain issues, windows upgrade, systemperformance and non-working of any other supported application.• Also covering virtual assistance on hardware such as Computer, Printer/Multifunction.• Deploying software on user's machine.• Acting bridge in providing access for Servers, network Drives, sharepoints, box application.• Discovered and established solutions for re-occurring issues and Updating knowledge base.• Handling calls, chat and emails for any request or restoration reported by users.• Reporting daily data of engineers and publishing it. -
Senior Technical Support AssociateTech Mahindra Business Process Services Aug 2018 - May 2021Greater Noida, Uttar PradeshGenerated and analyzed detailed reports on device compliance, usage, andsecurity, providing insights to senior management.•Maintained comprehensive documentation of Intune configurations, policies,and procedures.Evaluated employee skills, provided training, and ensured compliance withstandards.•Managed the deployment and updating of applications and patches across comanaged devices, ensuring all software was up-to-date and secure.•Collaborated with IT teams to troubleshoot and resolve any integrationchallenges between Intune and SCCM. -
Senior AssociateWipro Bpo Solutions Limited Jun 2014 - Nov 2016Noida, Uttar Pradesh, IndiaWorked as Senior Technical Associate for 4.5 years by resolving diverse range technical issues across multiple applications. Supported UK bases customers for telecommunication company providing broadband, telephone and TV package.
Kranti Singh Education Details
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Business/Commerce, General -
Dav Public SchoolBusiness/Commerce, General
Frequently Asked Questions about Kranti Singh
What is Kranti Singh's role at the current company?
Kranti Singh's current role is "Microsoft Intune Specialist: Orchestrating Seamless Device Management and Security".
What schools did Kranti Singh attend?
Kranti Singh attended Vinayaka Missions Sikkim University, Dav Public School.
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Kranti Singh
Hr Operations, Recruitments, Payroll Management, Compliance, Compensation And BenefitsGreater Delhi Area
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