Kazi Md Rasel Email & Phone Number

Expo2020 Dubai, United Arab Emirates

• Configure, troubleshoot network and hardware-related issues of ZETRON Dispatch Console.
• Manage Helpdesk Tickets and attend user inquires for their Radios and Communications errors.
• Installation, configuration & troubleshooting of TETRA Radio Devices.
• Handle users with care and listen to their complaints, find and solve different technical issues, and record for further actions if need.
• Log user issues, replace faulty parts, provide assistance as requested.
• Train staff about potential uses of existing technology and individual support on request.

Hemayetpur, Savar, Dhaka, Bangladesh

• Plan, organize, control, and evaluate the operations of information systems.
• Troubleshoot all technology issues, Monitor the security of all technology.
• Manage network Firewall, Bandwidth, Routing, LAN, MAN, WAN, Routers, using Wire and Wireless technologies.
• Provide IT supports to user end for their Desktops, Laptops, Wireless Router, Scanners, Printers, and other IT assets as per company IT policy.
• Train staff about potential uses of existing technology and individual support on request.
• Manage Tally Server, File Server, Active Directory Server

Moghbazar, Dhaka, Bangladesh

Bachelor Of Science (B.Sc.)

Diploma Engineering

Secondary School Certificate