Project Manager has to manage the team, maintain friendly relations with the client, build a realistic project plan, deliver the outcomes on time, schedule tasks, and delegate assignments. They need to track the progress and performance of the project, along with the performance and efficiency of their team members.▪ Managing ongoing projects in "Creative & Development" team.▪ Assigning, managing and coordinating tasks of developers, designers and copywriters.▪ Working closely with developers and web designers.▪ Involved in the full life cycle of the projects.▪ Initiating, creating and updating promotions and content for online casino sites.▪ Requesting and uploading translated content.▪ Coordinating between departments on related tasks.▪ Handling internal configurations and settings.▪ Managing weekly schedule for promotional emails to players based on different segmentation.▪ Adding new games in casino sites in desktop and mobile platforms.▪ Preparing landing pages and content for affiliate sites.▪ Creating promotional emails in HTML and system emails and uploading in different email platforms.▪ Writing content for promotions, sites and emails.▪ Keeping track of different projects and tasks in a project management platform.

Operations Coordinator is responsible for ensuring that all departments are running smoothly. They plan purchases, negotiate contracts and coordinate budgeting to make sure business continues as usual with minimal downtime or interruption from one department's workflow.▪ Managing cashier configuration across brands: enabling payment methods in relevant currencies; ordering and applying translations and logos in supported languages; configuring product features.▪ Configuring deposit and withdrawal limits for all payment methods.▪ Maintaining standardized email templates and pop-up messages.▪ Compliance documentation check of players and profile update as per established procedures.▪ Managing content in payment methods’ section in casino and poker websites and keeping the information up-to-date via CMS tools.▪ Creating accounts in assigned admin site; managing permissions and roles; resetting passwords upon request; periodic update of currency rates.▪ Handling and updating sensitive information.▪ Configuring VIP limits and VIP levels of all games across brands.▪ QA of new product cashiers; QA of new and existing games; providing feedback on demand.▪ Other configurations and settings.▪ Managing internal and external stakeholder relations.▪ Assisting with the management of daily operational activities.▪ Preparing and maintaining operations documents and reports.

Junior Operations Coordinator is responsible for ensuring that all departments are running smoothly. They plan purchases, negotiate contracts and coordinate budgeting to make sure business continues as usual with minimal downtime or interruption from one department's workflow.▪ Managing cashier configuration across brands: enabling payment methods in relevant currencies; ordering and applying translations and logos in supported languages; configuring product features.▪ Configuring deposit and withdrawal limits for all payment methods.▪ Maintaining standardized email templates and pop-up messages.▪ Compliance documentation check of players and profile update as per established procedures.▪ Managing content in payment methods’ section in casino and poker websites and keeping the information up-to-date via CMS tools.▪ Creating accounts in assigned admin site; managing permissions and roles; resetting passwords upon request; periodic update of currency rates.▪ Handling and updating sensitive information.▪ Configuring VIP limits and VIP levels of all games across brands.▪ QA of new product cashiers; QA of new and existing games; providing feedback on demand.▪ Other configurations and settings.

Store Manager is a professional who is responsible for overseeing the daily operations of their store, making sure it runs smoothly and effectively. Their duties include motivating sales teams with great customer service as well as developing business strategies that will help them achieve success in a competitive marketplace. ▪ Determines annual unit and gross-profit plans by implementing marketing strategies; and analyzing trends and results.▪ Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; and projecting expected sales volume and profit for existing and new products.▪ Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.▪ Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand.▪ Maintains national sales staff by recruiting, selecting, orienting, and training employees.▪ Maintains national sales staff work results by counseling and disciplining employees; and planning, monitoring, and appraising job results.▪ Contributes to team effort by accomplishing related results as needed.▪ Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.▪ Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.▪ Ensure high levels of customers satisfaction through excellent service.▪ Complete store administration and ensure compliance with policies and procedures.▪ Maintain outstanding store condition and visual merchandising standards.▪ Report on buying trends, customer needs, profits etc.▪ Propose innovative ideas to increase market share.▪ Conduct personnel performance appraisals to assess training needs and build career paths.▪ Deal with all issues that arise from staff or customers (complaints, grievances etc).▪ Be a shining example of well behavior and high performance.

Also known as Retail Store Manager, Store Supervisor is responsible for overseeing the daily operations of a retail store, including product availability and pricing. Other duties entail managing the staff and customer services, and controlling finances. He may also train new employees and schedule shifts.▪ Overseeing salespeople, cashiers, shelf stockers, and other employees.▪ Managing finances and preparing an annual budget.▪ Keeping records of expenditure, sales figures, and employee performance.▪ Evaluating the supply and availability of stocks, and profit-margins.▪ Implementing measures to avoid stock damages, theft, and wastage.▪ Monitoring shelve stocks and product displays, and the general appearance of the store.▪ Investigating market trends and offering products that would appeal to customers.▪ Addressing customers' requests, comments, and complaints.▪ Motivating employees to achieve targets.▪ Training new staff members and scheduling shifts.

Sales Assistant will help locate product for customers, place order, place holds, process transactions and keep the sales floor organized and well-stocked. They are the face of the company and must uphold company values both in how they dress and how they interact with customers.▪ Receive payments for telecommunication services.▪ Activation & deactivation of services.▪ Sign & termination of contracts.▪ Sale of mobile phones, laptops & tablets.▪ Adoption of customer complaints.▪ Technical customer support.▪ Active participation in the Customer Experience project for a high level of customer service.