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Bristol, Gb

City Of Bristol, England, United Kingdom

• Applied interpersonal skills to manage stakeholder expectations, effectively bridging communication gaps and ensuring clarity.• Streamlined processes by utilizing Microsoft Office Suite and CRM systems to maintain precise and organized records, supporting seamless follow-ups and improving operational efficiency.• Exhibited critical thinking and problem-solving abilities to address complex shareholder issues, delivering tailored solutions.

Nottingham, England, United Kingdom

• Resolved customer complaints and issues effectively, improving customer retention rates by 20%. • Processed an average of 200 transactions per day, handling cash, credit, and digital payments efficiently. • Assisted in visual merchandising and display setups, contributing to a 10% increase in sales during promotional periods. • Developed strong organisational skills to manage multiple tasks and conflicting demands, ensuring efficient store operations.

Nottingham, England, United Kingdom

• Developed a Capabilities and Skills Matrix, which improved role clarity and performance benchmarks. • Launched a 70:20:10 Learning Initiative model, increasing employee engagement and skill development. • Enhanced talent attraction and early careers programs, increasing graduate applications by 40% and improving retention rates by 15%. • Implemented digital and predictive technologies, reducing procurement cycle times by 30% and improving decision-making processes… Show more • Developed a Capabilities and Skills Matrix, which improved role clarity and performance benchmarks. • Launched a 70:20:10 Learning Initiative model, increasing employee engagement and skill development. • Enhanced talent attraction and early careers programs, increasing graduate applications by 40% and improving retention rates by 15%. • Implemented digital and predictive technologies, reducing procurement cycle times by 30% and improving decision-making processes. • Collaborated with a team of 7 to win the company consultancy challenge, demonstrating effective coordination and teamwork. Show less

Aberdeen, Scotland, United Kingdom

• Spearheaded initiative addressing UK international student housing challenges, resulting in a 40% increase in affordable options. • Collaborated with universities and housing providers to address international student needs. • Proactively monitored housing regulations, ensuring 100% compliance and adaptation to market changes. • Utilized data analysis to research UK housing market trends, informing strategic decision-making. • Presented reports, guiding clients to address… Show more • Spearheaded initiative addressing UK international student housing challenges, resulting in a 40% increase in affordable options. • Collaborated with universities and housing providers to address international student needs. • Proactively monitored housing regulations, ensuring 100% compliance and adaptation to market changes. • Utilized data analysis to research UK housing market trends, informing strategic decision-making. • Presented reports, guiding clients to address accommodation challenges based on research findings. Show less

Navi Mumbai, Maharashtra, India

• Managed escalated customer grievances via email, phone, and in-person regarding trading and investment activities, achieving resolution and exceeding service expectations. • Successfully resolved 90% of customer issues by listening empathetically and solving problems proactively. • Leveraged analytical skills to identify root causes of recurring customer issues, resulting in a 70 % decrease in complaint volume. • Maintained punctuality, flexibility, and responsiveness to adapt to… Show more • Managed escalated customer grievances via email, phone, and in-person regarding trading and investment activities, achieving resolution and exceeding service expectations. • Successfully resolved 90% of customer issues by listening empathetically and solving problems proactively. • Leveraged analytical skills to identify root causes of recurring customer issues, resulting in a 70 % decrease in complaint volume. • Maintained punctuality, flexibility, and responsiveness to adapt to customer needs and dynamic work environments. Show less

Indore, Madhya Pradesh, India

• Developed and implemented comprehensive financial models for a PPP-based expressway project, resulting in accurate cash flow projections and feasibility assessments. • Prepared and presented financial reports to senior management, aiding in strategic planning and investment decisions. • Analyzed project costs, revenue parameters, and debt schedules, ensuring the financial viability of projects with a debt-to-equity ratio ranging from 70:30 to 80:20. • Managed the financial… Show more • Developed and implemented comprehensive financial models for a PPP-based expressway project, resulting in accurate cash flow projections and feasibility assessments. • Prepared and presented financial reports to senior management, aiding in strategic planning and investment decisions. • Analyzed project costs, revenue parameters, and debt schedules, ensuring the financial viability of projects with a debt-to-equity ratio ranging from 70:30 to 80:20. • Managed the financial modeling process, incorporating assumptions such as an inflation rate of 3%, interest rate of 20%, and debt rate of 10%. Show less

Master'S Degree, Finance And Investment

Key Modules: Corporate Finance, Capital Market Analysis, Quantitative research and methods.

Master Of Business Administration - Mba, Finance, General, 8.44

Bachelor Of Business Administration - Bba, Finance, General, 8.82