Dave Krause Email & Phone Number

New Brunswick, Nj, Us

I lead the digital strategy for two global functions within J&J: Government Affairs & Policy (GA&P) and Global Corporate Affairs (GCA). I partner closely with leadership teams and senior stakeholders to drive the digitization of business capabilities. In addition, I lead my team and business partners towards a product-centric mindset and data-driven ways of working. I manage a broad technology portfolio with over 60 digital products that impact internal and external users. For example, more than 4 million people use our web products monthly. More than $100 million of giving flows through our CSR products annually. Over 130 thousand employees interact with our communications products each week. Lastly, we engage thousands of external stakeholders through our CRM platform.

New Brunswick, Nj, Us

I designed and activated a global service for RPA development, support, and operations in this role. Through the RPA service, my team delivered over 50 automation projects in the first two years of service. I designed an easy-to-understand pricing model based on comprehensive dev/ops cost analysis to launch and sell the service. I created end-to-end development and operations processes, templates, and tools to deliver at scale. I developed an in-sourced service model and hired new talent to join the company and deliver RPA solutions. Lastly, I designed and deployed enterprise-scale dashboarding and reporting solutions to enable my company to manage its digital robotic workforce. I partnered across all regions, sectors, and functions during this my time in this role.

New Brunswick, Nj, Us

Developed data and analytics core competencies within the portfolio management office, developed data management and reporting strategy, built analytic competencies and adopted tools such as Alteryx and Tableau. Engaged across a global organization to discover, initiate, and conduct operational improvement initiatives in the areas of vendor management, demand forecasting, and insourcing, to quantify operational improvement opportunities exceeding $15 million annually. Regularly prepared and presented to the senior leadership team. As the owner for Service Design for an $800M annual delivery organization, consulted and coached service owners on 200+ improvement activities, including 40+ service offering improvements, 60+ updates to order guides, 50+ services activated for enhanced Procure to Pay process, and 35+ updates to the service catalog.Leading development of Robotic Process Automation (RPA) capability within the Technology Services organization, collaborating with multiple RPA programs in the enterprise, partnering with senior leaders and external partners on an enterprise approach to RPA implementation and ongoing management.

New Brunswick, Nj, Us

Led the creation of a global IT Services catalog, and catapulted the initiative into a global transformation to a service-based organization. Assembled and led a cross-functional team of senior managers and directors to enroll the organization in the initiative. Developed service design and service catalog strategy, and instigated a service-based transformation across Application Services. Developed and trained over 100 service owners on Customer-based Service Design. Deployed a Service Design Management System, which manages changes to AS services (facilitated over 200 changes in Q1/Q2 2016). Led the strategy and delivery of organizational change plan in support of a multi-region Professional Services Center Support Center, which manages intake for over $800 million worth of development and support work within J&J. Developed headcount model, job descriptions, and organization model that is being applied across Application Services organization (over 700 employees). Designed and deployed a digital IT service catalog. The design was completed and was at a degree of quality where the development team was able to start development within 5 days. Additionally, functionality was extended to provide end-to-end management of Service / Offering changes (new services, changes to services, retirement of services), and it serves as a comprehensive repository of service information. Managed 4 direct reports that led multiple initiatives / priorities within the IT Application Services Portfolio Office. This includes portfolio analysis, organizational training, communications, and continuous improvement to service design and the service catalog. Owned and delivered reporting capabilities of the Portfolio Management Office within IT AS. Developed enterprise-leading capabilities to report on the investment portfolio, and led / facilitated design of executive level dashboards in the areas of resource, financial, and demand management.

New Brunswick, Nj, Us

IT Project Manager within the QA function of the Johnson & Johnson Group of Consumer Companies. Managed multiple projects to maintain and enhance a global system (8000 users, 120 locations, 5 languages) that is used for the Investigation, CAPA, and global change control processes. Managed the IT processes and procedures used to govern the program and provided ongoing support of the system. This included Consent Decree closeout activities and maintaining strict GxP compliance in a highly regulated environment. Managed externally contracted team members for day-to-day operational support of the system.I was also a founding and core team member for TEDxJNJ, the first TEDx program at a multinational corporation. It brings associates together across functions, sectors, regions, and levels to share ideas in a powerful and genuine way. I developed and lead a global digital team responsible for all things technology, including the website, registration tools, media publishing and management, email marketing, talk translations, the mobile app, and live streaming.

New Brunswick, Nj, Us

Partnered with the Johnson & Johnson Global Marketing Group (GMG) on behalf of the IT organization.Designed and managed development of a new global collaboration platform for over 6,000 marketers with a seven figure budget. Collaborated with GMG, external partners, and across a matrix IT organization to deliver the project. Led technology vendor selection and solution design. Project managed base business activities and enhancements of the existing knowledge management platform including offshore and onshore team members. Designed and delivered IT components of all major GMG initiatives such as the knowledge sharing and collaboration platform, the global marketing awards program, global digital marketing training programs, and global media planning and buying.

New Brunswick, Nj, Us

Project and portfolio management for corporate departments such as supply chain, marketing, law, and communications. Created and rolled out portfolio management strategy, including resource management, prioritization, project management methodology, portfolio management tools, and executive reporting. Aligned the organization with enterprise-wide strategic initiatives involving project and portfolio management.

New Brunswick, Nj, Us

Program Overview: Three eight-month rotations at different operating companies within Johnson & Johnson, focusing on building Project Management, Business Relationship Management, and Technical. skills. The ITLDP program at Johnson & Johnson consistently ranks as one of the highest rotational programs for recent college graduates.Rotation Summaries:Rotation #3 - Business Relationship AnalystJ&J Consumer Group of CompaniesBusiness Relationship Analyst for J&J beauty brands, such as Aveeno, Clean & Clear, SkinID, Lubriderm, Roc, Ambi. Played lead roles in various digital marketing initiatives. Provided strategic input and implemented recommendations on search engine optimization (SEO), website conversion optimization, social media strategy, and web analytics. Liaison between marketing and website developers, managing projects and providing technical recommendations.Rotation #2 - Business ArchitectJ&J Health Care Systems Business Architect for global SAP program. Implemented business process modeling platform (ARIS) for use in design phase of a global SAP program. Designed an approach to modeling global to-be processes, and facilitating training of business process SME on both the modeling methods and tool (ARIS).Rotation #1 - IT Portfolio AnalystJ&J IT Corporate SystemsProject and portfolio management analyst. Designed and project managed the implementation of an enterprise-wide reporting system for project and portfolio management data.

Piscataway, Nj, Us

Preparing and Teaching Digital Supply Chain Mini-MBA Module on "Digitizing the Supply Chain Workforce with Robotic Process Automation" and "Data Interpretation and Forcasting". This is a part time role.

Masters, Business Administration

Ba, Business Information Technology - Operations Management