Roy Krauthamer Email & Phone Number

Remote

Detroit, Michigan, United States

Manage business portfolio consisting of twenty-four independent mortgage brokers across the country. Responsible for training and supporting partner needs, providing business growth strategies, and delivering industry updates to earn partner trust and confidence while receiving a larger share of partners business volume.

Farmington Hills, Mi

Responsible for all elements of corporate expansion into a new market, including market identification, staffing and recruiting, contract management and negotiation, client acquisition, facility management, and operational efficiency. Maintained full P&L responsibility over the market, ensuring market met or exceeded corporate growth targets.

Southfield, Mi

Worked closely with Regional Managing Partners to develop, promote, pitch, and implement consumer engagement initiatives utilizing company’s proprietary software to meet client objectives. Developed and implemented cross functional hiring plan responsible for all Fulfillment Service functions. As company continued to grow, team increased in size by over 500% in five years, building a team responsible for 17% of overall company revenue.Implemented cross-functional process change, resulting in 90% reduction in cost of drawing and fulfillment errors on $50MM in awarded prizes. Collaborated with Chief developers to build toolset to improve profitability and maximize employee efficiency.Designed multiple internal systems and worked with internal development team to build and implement internal delivery systems capable of increasing efficiency by over 50% and providing a platform capable of supporting five consecutive years of double-digit company growth without the addition of incremental headcount.

Southfield, Michigan, United States

Birmingham, Mi

Analyzed Saab Cars North America’s existing CRM and Digital architecture while part of the General Motors Infrastructure. Scoped and developed a detailed recommendation to facilitate the migration as part of the separation from General Motors, which included a streamlined process flow and vendor consolidation, resulting in a 65% annual cost reduction.Teamed with Strategy and Creative partners to develop a complete digital marketing strategy for Saab. Approach included an email cadence and online banner placement campaigns, along with mobile and social strategies, targeting their core demographic, to generate consumer buzz, and drive a click-through rate four-times greater than previous campaigns.Assisted in the administration of a User-Interface focus groups to better understand consumer behavior, and revised website experience accordingly to provide a better user experience, while simultaneously increasing consumer traffic to key pages and tools.

Pleasant Ridge, Mi

Directed and motivated team of managers, coordinators, and vendors tasked with executing the fulfillment project deliverables for 1000 interactive promotions annually. Responsible for managing $3MM annual operational budget. Earlier, accountable for developing and managing a team of 16 project management professionals, servicing over 200 Fortune 500 brands. Responsible for ensuring the consistent and successful delivery of roughly 300 client campaigns annually. Recognized 30% year over year decrease in Cost of Poor Quality as a result of numerous quality checks and process updates resulting in a .003% quality error margin on $30MM in awarded prizes.Supported 40% revenue growth through key efficiency improvements in existing processes without incremental headcount.Managed, and participated on, a team that successfully delivered on project milestones for over 1500 consecutive projects.

Detroit, Mi

Provided application strategy and consultation for a 32 country global initiative for GMAC. Responsible for staffing, training, and managing application development team tasked with the development of international online financial tools suite. Presented two annual production support and maintenance contracts to customer demonstrating 400% increase in contract value in 22 months accounting for 35% of annual corporate revenue.Presented with award of recognition for continuous demonstration of leadership, dedication, and integrity, as well as GM CIO Certificate of Recognition for the consecutive on time delivery of 34 online applications in 32 countries.

Responsible for the development and management of a 43,000-user corporate intranet ensuring functional reliability and brand continuity.Developed project specifications accommodating varied system configurations supported under corporate guidelines.Consulted with teams to providing initial development direction to ensure compliance with corporate SDLC guidelines.