Strategically managing a 17M USD business and implementing new ideas for the channel sphere in North America & improving global sales support functions.

Sales/Business Operations Analyst leading the APJ team (incl. Mainland China). I work closely with multiple teams across the World to ensure APAC operations run smoothly. I am particularly involved in coming up with new strategies for Sales/Operations or improve and re-invigorate current ideas that might need tweaking for the team and solely responsible for onboarding new sales/operations/fulfilment hires in the region. My work include product launches, sales forecasting & reporting, demand forecasting and reporting, reconciliation, P&L reporting, ASP reporting, fill the funnel, regional scorecards, fulfilment ops, removing sales blockers for Account Managers. My most recent fulfilling project was partnering with a Channel Partner in Singapore to bring 5M COVID-19 nasopharyngeal swabs, a deal worth almost 4M USD in total. These swabs were printed on a biocompatible resin made by Formlabs Inc using our world class SLA 3D Printer. I have won multiple awards at my time here. Formie Award - Top 3 employees in the company of each region (Q1 2020) & PERFORM Award - Top 10% of the best performing employees in the company (FY 2020)

Pacific nations focused (NZ,AU) Operations role. Some key tasks include, but not limited to;Measuring Liquidity operations for daily payouts; Safeguarding of funds; Service Level Agreement (SLA) monitoring and improving; keeping a tight connection between customer, operations and customer service, so no information is lost throughout the correspondence. In efforts to increase efficiency and reliability of our core business at TransferWise, Ops works closely with developers to initiate automation and de-bugging of the system and processes we have in place at the moment and a planner of what can be done, cost effectively and with minimal disruption to customers' user experiences and UI.

FMCG (Fast-moving Consumer Goods) industry consulting and Global Operations Analyst.- Data management and auditing tools for companies to use and drive revenue - Developed better reporting, detailing how and what steps companies must take to improve and drive better performance - Better reporting & Analysis with R scripts - Companies include National Trade Union Congress Fairprice (NTUC), Procter & Gamble (P&G), Néstle Singapore

- Managing marketing leads contracted for UberEATS platform- 100K revenue generation for Platform- Ranked Number 1 acquirer for 6 consecutive months- UberEATS outreach and product marketing, introduction, showcases- Forming partnerships with UberEATS and restaurants- Joint collaboration for restaurant marketing and events alike- Salesforce- Lead generation and pipeline management