Alex Kravtsov Email & Phone Number

Moscow

We provide full circle process between landlord and tenant for long term rental

Europe

Digital marketing strategy.

Europe

Digital Marketing Agency.

Europe

Global IT Startup. Hospitality. Airbnb and Booking rental service. Sharing economy.

Russian Federation

New IT Platform Creation for Divisions:- Modern Trade- Traditional Trade- HORECA- Marketing- Finance Full cycle project from not automated processes to implementation automated solution.Project can be compared with development own SAP ERP/CRM and Business Intelligence systems.

Москва, Россия

Maintenance on automation projects and marketing departments of commercial department.- Introduction of new loyalty programs- Introduction of partner programs (co-brand, bank / non-bank cards)- Developed and implemented coupon loyalty program- Introduction of new solutions (SAP HANA, SAS)- Mobile App (IOS, Andriod), Web - projects- Development of a full cycle solutions: cash register equipment, Loyalty CRM (Comarh, ), Personal account, mobile applications, accounting and logistics to store cards- Implementation of reporting in QlikView, SAP BW.- Analysis of implementation costs and indirect economic effects from introductions

Making solutions of data analytics for middle business.Integrating CRM,ERP systems with Business Intelligence solution.QlikView - Partner

Москва, Россия

Developed a strategy for reducing logistical costs of the holding by 25% (2.25 mln.Rub. per month). Implemented an operating mechanism for planning logistics specialists work, warehouses and sales. Increased cargo flow (20%), reduced costs of storage (10%) and increased sales of finished goods (5%). Provided mechanism of formation of operational reports for managers and shareholders of the holding. Described business processes of logistics with specification of MS Navision functions

Москва, Россия

Conducted business processes analysis of commercial clients. Worked out a business plan and a development strategy. Developed ways of increase in profits (cost saving, improvement of customer flow). Implemented automated systems, developed Landing Pages based marketing strategies.

Moscow

Have founded company at the field of transport services.Increased profitability of the company and have sold formed business with automated processes.The company Pokras24 providing painting and repair services for cars around the clock.

Moscow

•Conducted customers’ requirements analysis, described AS IS model (the company Enter) •Described TO BE processes concept for SAP CRM realization. •Described the company’s business processes (client relations, warranties and claims department) for 3 month. Agreed project documentation with the customer for 1 month.•Managed 2 SAP junior consultants, took part in the implementation of based SAP CRM processes concept.

Москва, Россия

Business process reengineering.SAP CRM implementation project.Warranty service, extended guarantee, claims department.

Moscow

Controlled interaction between the company, external consultants and users. Found out users’ problems, directed inquiries for system improvement (full cycle of service maintenance). Taught users (20 employees) and developed user’s manual. In 2 months period fully automated marketing processes:-Implemented the mechanism, provided staff training, prepared reporting procedure -Set up automated programs of loyalty for segmentation of 500 000 clients

Москва, Россия

Descibed and improved processes of incident and problem management based on ITIL, ITSM methods (HP Service Desk). Prepared documentation for system improvement. Processed and prevented users’ problems (Lotus Notes). Dealt with problem solving in the following spheres: document flow, HR, finance, time management, mail.

Specialist, Manager Of Informatics, Automation Information Systems

Education record