Over 20 years of experience in the high performance teams and costumer’s environment, working in a prominent companies in the market. Career developed in the area of operations with a background in IT, which allowed gain the experience of all operational structure and areas of support, administrative, planning, quality and management of human resources and their subsystems. Wide strategic vision of the operation and business that allows to translate strategy into actionable steps for growth, implementing organization-wide goal setting, performance management, and annual operations planning. Ability to add value to the business of the company and its clients, seeking to reconcile the strategic vision with the day to day operations.