Olga Kraynova, Pmp, Ssbb, Rmcp Email & Phone Number

Dallas, Texas, Us

Key Responsibilities:• Process Mapping and Documentation: Create the baseline documentation for current business processes. Conduct thorough analyses of existing operations processes to identify bottlenecks, inefficiencies, or areas for improvement. • Prepare and maintain detailed documentation regarding standard operating procedures. Put together job descriptions, position descriptions, work manuals, standardized educational and onboarding materials.• Improvement Initiatives: Provide Six Sigma support to the manager including business case development, and strategic project identification. Support the identification and evaluation of the organization's process improvement opportunities.• Process Redesign and Optimization: Design optimized future-state processes that align with the organization's goals and objectives, focusing on streamlining workflow and reducing inefficiencies. Implement improvements through the use of automation where possible. • Project Management: Help lead the cross-functional execution effort using methodologies such as Six Sigma, Agile, and Lean. Collaborate with cross-functional teams to streamline operations, reduce waste, and enhance overall efficiency. • Documentation: Maintain detailed documentation of process improvement projects, including process maps, data analysis, project charters, and results.• Budget optimization: Analyze current budgets to identify inefficiencies and opportunities for cost reduction. Monitor budget performance, track variances, and provide actionable recommendations to maintain financial control.

Dallas, Texas, Us

Roofing Repair/ReplacementResponsibilities:• Oversee all phases of roofing projects, including planning, scheduling, and execution. • Coordinate with clients, subcontractors, and suppliers. • Monitor project budgets, ensuring adherence to financial constraints and minimizing costs. • Ensure compliance with insurance estimate and requirements. • Review and approve project documentation, such as contracts, change orders, and inspection reports. • Resolve any issues or delays that arise during the project lifecycle, ensuring projects are completed within scope.

Dallas, Texas, Us

Construction Project Management:• Managed material submittals, purchase orders, and closeout documentation.• Coordinated with architects on RFIs, ASIs, and other project-related inquiries.• Maintained project logs and schedules, facilitated inspections, and created punch lists.• Managed MSDS books and ensured compliance with safety standards.Estimating:• Downloaded, organized, and interpreted project drawings and specifications.• Performed material take-offs and summarized scopes of work.Business Process Improvement:• Developed and implemented a comprehensive vendor database to streamline procurement processes. • Created and standardized administrative manuals to ensure consistency across operations. • Established and managed a purchase order log, enhancing tracking and organization. • Developed a rental equipment log for better inventory control and resource management. • Upgraded internal forms and templates, optimizing efficiency. • Improved project setup processes, reducing delays and ensuring smooth execution. • Designed a Material Sample Storage system and Sample Library for enhanced sales support. • Implemented auto-fill functionality for vendor fields in purchase order software. • Developed standardized take-off forms for more efficient estimating. • Participated in and led the implementation of Procore software, providing training to internal teams. • Prepared onboarding materials and process documentation for new hires. • Created an organizational process map and continuously updated the company's process documentation. • Developed an auto-updating Deliveries Log linked to the Purchase Orders Log for improved tracking. • Initiated the creation of an SDS Library and Product Data Submittal library for better compliance and accessibility. • Standardized the project closeout process to ensure consistency and efficiency across projects.

Dallas, Tx, Us

Projects on Global Relocation, Settling-in, and Cultural AdjustmentResponsibilities:• Managed and organized all project-related paperwork, including contracts, agreements, and client documentation. • Maintained and updated databases to track project progress, client requirements, and service delivery. • Generated regular reports to monitor project milestones, budget status, and KPIs. • Analyzed project data to identify trends, assess risks, and recommend improvements. • Ensured accurate filing of all project documentation, maintaining compliance with legal and regulatory standards. • Coordinated with cross-functional teams to compile necessary documentation and support project execution.Marketing Project Participation: • Contributed to the planning and development of the company website and landing pages, enhancing the organization's online presence.

Project Objective: • Increase sales. • Enhance the performance of the sales team. Key Achievements:• Conducted comprehensive marketing analysis, including target audience, pricing strategies, sales channels, and sales funnel evaluation. • Mapped the sales process and developed a Corporate Structure Diagram. • Identified bottlenecks and implemented solutions to address them. • Expanded sales channels by introducing online lead generation and proactive B2B sales. • Revamped the website, added SEO-optimized landing pages, and launched Google Adwords campaigns. • Streamlined sales processes by introducing estimating software, CRM systems, sales scripts, and literature. • Standardized internal documentation and improved operational workflows.

I joined the company during its early startup phase when the team consisted of just three people: the General Manager, myself as the sales representative, and the Head of Construction. Over time, I sequentially took on all functional roles within the organization, building and optimizing each department. I developed business processes, standardized documentation workflows, created reporting mechanisms for operational control, and hired and trained personnel to replace me before transitioning to the next functional area.Achievements:• Sales Department:Developed the company website and landing pages for lead generation.Implemented Google Ads campaigns and created sales literature.Established a CRM system and cloud database for efficient operations.Recruited and trained a sales team, introduced cold-calling via a call center, and wrote sales scripts.Secured key B2B clients, including chain brands, and streamlined sales processes.Hired providers for social media promotion and developed the company's portfolio and brand book.• Administrative Department:Created a comprehensive organizational structure.Designed a Maintenance, Repair, and Cleaning (MRC) system.Established document templates, KPIs, and standardized procedures.Hired and trained an administrator with clear job descriptions.• Bookkeeping:Outsourced CPA services and implemented bookkeeping software.Automated financial data collection processes.Standardized points of sale (POS) and accounting workflows.• Construction Department:Recruited skilled workers, jobsite foremen, and project managers.Established standardized paperwork, checklists, and templates for estimating.Developed supplier/vendor networks and established pricing/estimating standards.Standardized submittals and RFIs while setting KPIs for performance.This approach ensured maximum automation and cost-efficiency, enabling the departments to operate with minimal staff and leveraging outsourcing to optimize costs

Responsibilities:• Engaged with General Contractors to identify and secure project opportunities. • Prepared and submitted bids, including detailed estimates and formal proposals. • Managed bid tracking, monitored responses, and ensured alignment with sales targets. • Consistently met or exceeded sales objectives through effective proposal management and client relationship-building.

Administrative Leadership: • Established comprehensive administrative workflows, including paper documentation processes, standardized templates, and an internal filing system. • Developed and maintained an internal information database and supplier contact directory. • Identified and onboarded vendors.• Authored administrative manuals and successfully implemented them. • Recruited and trained administrative support staff to ensure seamless operations. Project Participation: • Facilitated international supplier relationship management and communication. • Contributed to the planning and development of the company website, enhancing the organization's online presence.

London, Gb

Responsibilities: • Drafted, edited, and proofread legal documents, including contracts, pleadings, and correspondence. • Managed attorneys' schedules, coordinating meetings, and arranging travel. • Maintained accurate and organized filing systems for case files and legal records. • Communicated with clients, courts, and external parties on behalf of attorneys. • Conducted legal research and gathered relevant case-related information. • Processed and managed billing, invoices, and expense reports. • Ensured compliance with legal procedures and deadlines.

Responsibilities:• Managed the CEO's calendar, scheduling meetings, appointments, and travel arrangements. • Prepared and coordinated materials for meetings, including presentations and reports. • Acted as a liaison between the CEO and internal/external stakeholders, ensuring clear communication. • Handled confidential correspondence, documents, and records with discretion. • Conducted research and compiled data to support decision-making. • Organized and prioritized tasks to optimize the CEO's productivity. • Supported the CEO in project management and daily operations as needed.

Lean Six Sigma

Master Of Business Administration (Mba), Operations Management

Construction Management Cource Of Studies, Construction Management

Bachelor'S Degree, Linguistics - English And German Languages

Associate Degree, Pedagogics And Psychology