Roberto Hernandez Email & Phone Number

As the Founder and CEO of KR Digital, I have led projects to drive growth and efficiency for clients through innovative technology and strategic marketing.Key Achievements: • AI Systems and Automation: Developed AI chatbots, including WhatsApp AI chatbots, to improve client engagement. Implemented automated email and SMS campaigns to boost client retention. • Sales Team Development: Built and trained sales teams to engage potential clients effectively through phone calls. • Lead Generation and Conversion: Designed landing pages, lead magnets, and an insulin resistance test to attract and support high-risk individuals, driving targeted interventions. • Mobile App Development: Led the development of mobile apps to provide clients with easy access to resources and support. • Healthcare Automation: Built automated systems for healthcare teams to efficiently monitor and maintain clients’ health. • Full Automation: Automated lead acquisition, follow-up, appointment scheduling, and confirmation processes. • Business Growth: Increased lead acquisition from 300 to over 2,000 leads per month and doubled revenue for clients like Sin Pastillas. • AI-Driven Sales: Developed AI solutions like Sales Link, achieving a 16% booking rate for car sales appointments, and automating order-taking and appointment booking. • Insurance Enrollment: Created AI bots to automate health insurance enrollment, enrolling over 200 individuals.My expertise in AI, automation, and strategic marketing has consistently delivered exceptional results, driving growth and efficiency for our clients.

Miami, Florida, United States

As the Chief Operating Officer at Sin Pastillas, I was instrumental in scaling operations and enhancing service offerings through innovative technology and strategic initiatives. Our mission was to empower individuals with or at risk of diabetes to live healthier lives without dependency on medications.Key Achievements: • Implemented advanced AI systems, including WhatsApp AI chatbots, to improve client engagement and support. • Developed and executed automated email and SMS campaigns to streamline communication and enhance client retention. • Built and trained a high-performing sales team, equipping them with the skills to effectively reach and support potential clients through phone calls. • Designed and launched compelling landing pages and lead magnets to attract and convert leads. • Created an insulin resistance test to help identify and support individuals at risk, driving targeted interventions. • Spearheaded the development of a dedicated mobile app to provide clients with easy access to our resources and support. • Built an automated system for the medical team to efficiently monitor and maintain clients’ health. • Automated the entire lead acquisition, follow-up, appointment scheduling, and appointment confirmation process, as well as the post-sales call follow-up. • Helped grow the business from acquiring 300 leads per month to over 2,000 in the first month. • Contributed to doubling the company’s revenue since the first month.

Orlando, Florida, United States

Review Rocket is a cutting-edge service designed to help businesses enhance their online reviews and reputation on major platforms like TripAdvisor, Yelp, and Google. We specialize in providing tailored review management strategies that drive better customer feedback, boost ratings, and ultimately increase customer acquisition and retention.

Miami, Florida, United States

Envision a reality of an AI conversationalist with top-performing human salesperson qualities can make 5,000 calls instantly - that's the power of Sales Link.At Sales Link, I co-founded a company dedicated to transforming sales and customer service through innovative AI technology. I spearheaded the development of a sophisticated sales AI that can make and receive phone calls just like a human. This technology has been successfully deployed across multiple industries, enhancing both sales and customer service operations.High-Volume Efficiency: Personally managed over 5,000 dials per day with our AI system, ensuring high efficiency and maximizing reach.Impressive Booking Rates: Achieved a 16% booking rate for car sales appointments, significantly boosting client conversion rates.Automated Order Taking: Implemented AI solutions for automating order taking for restaurants, streamlining operations, and improving accuracy.Appointment Booking Automation: Developed AI capabilities for booking appointments across various industries, utilizing available calendar slots to ensure optimal scheduling.Health Insurance Enrollment: Created an AI bot that automated the enrollment process for health insurance plans, enrolling over 200 individuals and streamlining customer interactions.

Miami, Florida, United States

Meta Market Solutions is a Health Insurance Agency specializing in connecting Americans to the right Health Insurance plans for their needs through the Health Insurance Marketplace put in place by the Affordable Care Act.• Established and developed a successful start-up health insurance agency helping customers nationwide through Call Center sales. • Started in sales for another call center where through hard work acquired an account base encompassing 367 clients in only 48 days; I cold-called non-qualified individuals and aided them in making educated decisions on their health coverage. • Opened call center of 8 employees with BR Insurance as a business partner in October of 2020 which grew to $320,000+ in revenue by January of 2021. • Trained, managed, and established a good relationship with my sales team of 8 people, providing them with multiple sales strategies and sales programs to help them succeed. • Trained a small team of 2 agents to provide excellent customer service as well as keeping policies up-to-date collecting all required documents from clients after each sale was finalized. • Orchestrated strategic business expansions, achieving a growth rate of 28% from 2021 to 2022, positioning the company as a leading player in the health insurance market. • Implemented innovative sales and marketing strategies, contributing to the sustained growth of the call center sales by identifying new market segments and diversifying product offerings. • Implemented advanced CRM systems and analytics tools, optimizing the sales process and enabling real-time performance tracking for the sales team.

Miami, Florida, United States

Braman Miami is a luxury auto dealer located in downtown Miami, Florida.• Assisted over 100 customers monthly aiding them in choosing the right vehicle to match their budget and expectations. • Increased monthly sales by over $200,000 through employing modern sales strategies derived from in-house sales training provided by Braman Motors. • Offered thorough explanations on multiple vehicles from brands such as BMW, Cadillac, Hyundai, and Mini-Cooper to help customers in choosing the best vehicle for their needs. • Built strong relationships with customers earning over 34% of returning customers and a constant stream of referrals from past clients. • Active social media presence helped increase networking opportunities bringing in additional sales on a monthly basis. • Eventually got promoted to the Internet Sales Team where I was able to increase my sales by 22% through the additional lead opportunities. • Selected, trained, and helped new members of the internet sales team to increase their sales by 15% on average.