Kreg Durham Email & Phone Number

Tampa, Florida, United States

Tampa, Florida

Madison Heights, Mi

• It is my responsibility to maintain and create documentation regarding ISO9001, ensuring overall consistent training and increased compliance.• I ensure compliance with MIOSHA standards by updating safety forms and implementing updated LO/TO procedures.• By learning metallurgical lab testing and microstructure review of steel samples, I increased the lean manpower in the lab department.• Through initiation of communication with QC Manager and Production Control about nonconforming products, I have been able to facilitate prompt testing and decision making with regards to scrap or salvage.• I have been training fellow workers in TQM, 5 Why, 8D, and other quality management tools, as well as implementing them in my own work in the following ways: Decreasing interdepartmental issues through metrics charting for TQM mini-companies. Using TQM metrics to reduce scrap from processes. Using Fishbone Diagram for problem solving to decrease production downtime of steel processing line.

Van Dyke Rd. Warren, Mi

• Through careful handling of furniture and appliances to be delivered, I made sure the customer received the product they had ordered in good shape and ready to be enjoyed.• By making sure delivery routes were carefully scheduled and managed, I ensured timely delivery to facilitate customer convenience.• I observed company safety policies and operating procedures which created a positive team environment and good results for the business.

• During my first year or so in this company, I developed a standardized procedure for the furnace operation. In order to streamline the operation company-wide, I wrote training material and trained new employees in these procedures.• In June of 2007, I was promoted to Logistics Coordinator. In this position, I interfaced between sales, scheduling, and production departments using Charter’s proprietary computer software and MS Office Suite and achieved the following results:  Ensured just-in-time delivery to customers using an outside trucking company. Increased truckload weight average by 30% within 3 months. Achieved ZERO defect delivery by leading the shipping team in problem-solving efforts to find additional securement of problematic loads.

• Achieved customer satisfaction through consistent quality and accuracy of product packaging and identification.• As crane operator, it was my responsibility to titrate and maintain chemical cleaning and coating of production line tanks to ensure product quality.• I utilized safe operating procedures in dealing with volatile atmospheric gases to run steel annealing furnace for spheroidization of customer product.

Certificate, Computer Electronics Engineering Technology

Ccna, Computer Networking

Diploma, General