Build, manage, and develop a management team comprised of 8 personnel, provide coaching and mentorship, conduct performance evaluations, and establish inclusive work culture.Ranked 15 out of 34 assistant managers for overall performance in first month as assistant manager.Lead daily meetings with the management team to discuss performance, identify solutions to customer satisfaction, and develop and maintain strategies to increase team and customer engagement.Communicate with diverse customers, build rapport and long-term relationships, and achieve 92% of customers being completely satisfied.

-Gain skills, knowledge and experience in management training-Interact professionally with renters while actively asking questions to see to their needs, to provide excellent customer service-Thoroughly detail and inspect vehicles for safety concerns, not limited to vehicle maintenance, but also to possible weapons or firearms-Participate in daily operations including inventorying vehicles, providing clean and sanitary conditions for high traffic areas, and utilizing several communication platforms to verify confidential information

I am to assist customers in any way possible. From helping them build an outfit or wardrobe, to unlocking their dressing room, to managing their items and payment at the register. I put away clothing items that didn't work, unpacking new shipment, and redressing the mannequins.

Brigham Young University Idaho: Information Technology Improvement Office: IT Department Support Specialist