Kendra F. Email & Phone Number

Willimantic, Connecticut, United States

- Assess a texter's immediate safety and collaborate with supervisors to make referrals or connect the texter with emergency services if necessary.- Provided emotional support and crisis intervention to texters in need by utilizing active listening and empathy.- Maintained accurate and concise documentation of each conversation in the platform's system.- Participated in regular training and ongoing supervision to improve skills and knowledge of mental health issues.- Contributed to a supportive team environment by providing feedback, support, and guidance to other counselors

Storrs Mansfield, Connecticut, United States

- Achieved Top Store in district for July 2024 - Facilitated the retail sales of cellular phones, tablets, watches, and other devices, along with wireless services, ensuring exceptional customer service.- Generated additional sales opportunities through creative marketing campaigns and active participation in community events.- Maintained up-to-date knowledge of Verizon Cellular and wireless products and services, demonstrating equipment capabilities to customers.- Managed daily store operations, including opening/closing procedures, inventory control, cash management, and various administrative duties.- Developed and monitored action plans to achieve daily and monthly sales goals.

Storrs Mansfield, Connecticut, United States

- Conducted secondary data analysis on the WellTalk parent study, focusing on data collected about food costs- Explored correlations between food costs and adherence to healthy eating practices among Black adults.- Utilized thematic analysis techniques to find insights into the relationship between socioeconomic factors and healthy eating behaviors.- Managed data from study and preserved participant privacy

Winsted, Connecticut, United States

- Served as a trusted healthcare proxy, effectively communicating patient needs and ensuring continuity of care.- Facilitated medical transportation services, transcribed phone calls, and ensured patients comprehended their care instructions with precision and clarity.- Assisted in the daily living activities of patients

Winsted, Connecticut, United States

- Provided attentive care and support to patients with complex medical needs, including managing surgical wounds, ostomy care, and assisting with daily living activities.- Demonstrated professionalism and empathy while working collaboratively within a medical team to deliver high-quality patient-centered care.- Received comments from supervisors and patients for exceptional dedication and compassionate care delivery.- Implemented infection prevention protocols to ensure optimal wound healing outcomes.

Bachelor Of Arts - Ba, Human Development And Family Studies, General

Activities and Societies: Tri Alpha MemberBridging the Gap II Program Member 06/2023-08/2023

Associate Of Science - As, General Studies

Temporarily pausing my degree at UConn due to financial difficulties. I am pursuing an AS to finish up gen eds and pre reqs.