Katie Vezina Email & Phone Number

Therapies Curriculum LeadIntermountain Healthcare | Salt Lake City, UT -Facilitate therapies/nutrition curriculum instruction for classroom size of 15 -Oversee curriculum management for 16 courses -Write and develop curriculum, playbooks and training materials based on future state workflows -Facilitate one-on-one meetings with department managers to explain training plans in order to better prepare for training -Train and educate new trainers based on cohort-specific workflows -Oversee trainer management for the therapies/nutrition cohort and solve interpersonal issues -Provide trainer feedback to therapies/nutrition trainers -Identify and bridge gaps in the learning process for end-users -Provide conversion coaching and training support for end-users during client engagements -Foster meaningful relationships with clients and team members -Facilitate one-on-one meetings with healthcare providers to teach them best practices for using Cerner's software -Prepared clinicians for Go-Live by training 20 of 22 Intermountain Healthcare hospitals -Provided Go-Live floor support at the following Intermountain Healthcare hospitals: McKay-Dee Hospital (Ogden, Utah), Utah Valley Hospital (Provo, Utah), Park City Medical Center (Park City, Utah), Heber Valley Medical Center (Heber, Utah), Riverton Hospital (Riverton, Utah), Primary Children's Hospital (Salt Lake City, UT)Provider FacilitatorWestern Connecticut Healthcare | Danbury, CT -Facilitate provider curriculum instruction for classroom size of up to 22 -Facilitated four provider cohort courses -Prepared providers for Go-Live by training Danbury Hospital and Norwalk HospitalNursing FacilitatorSan Joaquin General Hospital | Stockton, CARehab and Ancillary FacilitatorIASIS-Steward Healthcare | Franklin TN -Facilitated curriculum instruction for Wave 4 in Texarkana, TX and Port Arthur, TX

Kansas City, Missouri Area

-Provide conversion coaching and training support for end-users during client engagements-Foster meaningful relationships with clients and team members-Facilitate one-on-one meetings with healthcare providers to teach them best practices for using Cerner's software-Provided Go-Live support at Lester-Cox, Ferrell-Duncan Cardiology Clinic in Springfield, Mo.

Manhattan

I interacted with guests and placed orders at the Market Cafe in addition to solving a variety of customer and employee complaints. I balanced the cash drawers, wrote the daily night note, locked the bar and closed the restaurant.

Manhattan

-Promoted K-State Athletics by providing the best fan experience in the Big 12-Brainstormed and implemented social media ideas-Lead football and volleyball poster distribution team-Generated revenue for volleyball, women's basketball, men's basketball and baseball through group ticket sales-Managed sales calls -Created 100 segments that targeted over 50,000 community members for volleyball, women's basketball and baseball-Created season marketing plan for Equestrian team-Created social media and marketing plans for individual home and away Equestrian shows-Created season marketing plan for Rowing team-Created social media and marketing plans for individual Rowing meets-Created social media graphics, eblasts, newspaper advertisements and other promotional items-Planned and sold birthday parties for volleyball, women's basketball and baseball-Assisted with in-game production and promotions for football, volleyball, women's basketball, men's basketball and baseball-Selected as "Game Manager" for select volleyball games

I communicated with guests to place orders and describe our specials in addition to solving various guest complaints.

I greeted and seated guests in addition to performing various cashier duties.

Maintain a clean work environment; Provide friendly customer service; Make frozen yogurt; Keep topping bar filled

I maintained a clean work environment and provided friendly customer service. I was also in charge of keeping a balanced cash drawer.

Bachelor Of Arts (B.A.) In Mass Communications, Public Relations And Spanish

Activities and Societies: Sigma Kappa Sorority, Public Relations Student Society of AmericaAs an undergrad, I gained hands-on public.

Education record

Took duo-credit courses for high-school and college credits