Cheryl Krieger Email & Phone Number

Saginaw, Mi

• Define and execute global and local strategies for the company’s strategic communications, enhancing employee attraction, retention, and engagement and supporting company growth.• Champion a collaborative and inclusive work environment, leading global and local initiatives that fostered company culture and built a focus on DE&I through programs, training and resources, communications, and events.• Define & execute the company’s Global Talent Management strategy from talent acquisition through learning & development, engagement, and retention to support the growth and strategic objectives of the company.• Define & implement organizational design and development activities that enhance the organization’s effectiveness.• Drive organizational performance as an employee champion and change agent, responsible for aligning employee objectives with business goals and partnering and consulting on employee relations.• Define strategy and ensure organizational compliance in areas of Equal Employment Opportunity, Affirmative Action, Sustainability, and employee policies.

Saginaw, Michigan Area

• Lead global strategy development for the company’s corporate communication programs, building trust, alignment and engagement among employees• Manage global redesign of intranet to increase employee engagement and productivity and bring optimum total cost of ownership and performance leveraging new Office 365 functionality• Lead message planning, logistics, and execution of executive communication forums• Lead digital content development, including planning, writing, editing, and publishing internal articles, digital displays, e-newsletters, and executive videos• Counsel internal clients to effectively develop and deploy strategic campaigns on brand• Assess and optimize current tools and processes• Implemented multiple new channels to drive 2-way communication and employee listening.• Manage Corporate Communications budget• Supervise and develop staff to achieve department and enterprise goals

Saginaw, Michigan Area

• Managed commercial activities for key accounts, overseeing over $2B in Lifetime Revenue and fortifying strategic partnerships.

• Define and execute creative marketing strategies to grow local and national businesses through integration of multiple media platforms, promotions, and sponsorships.• Develop and implement a regional sales plan to build new revenue pipeline, consistently exceeding monthly sales goals while maintaining high levels of customer satisfaction. • Generate new business through prospecting, cold calling, networking, and following up on referrals and marketing activities, while continuously cultivating and growing existing customers.

Nea Procure To Pay

• Accountable for detailed specification, design, development, and roll-out of world’s first global implementation of SAP. • Collaborated with cross-functional stakeholders to define global strategies, assess current capabilities, and define detailed product requirements. • Participated in system development, ensuring integrated, practical solutions that met functional needs and followed corporate guidelines for audit compliance. • Implemented change management globally, including business processes, training, and communications.• Developed and implemented data migration strategies, ensuring data integrity and on-time completion. • Traveled internationally to support training, testing, and roll-out activities including defect resolution.

Corporate Services Purchasing

• Strategically sourced and managed a global portfolio of products and services: o Lab and Office Facilities Management, Technical Information Services, and Business Intelligence Services. o Successfully negotiated average of 98% of savings to directly affect EBIT. (~$620,000 annually) o Collaborated with stakeholders in budgeting process and definition of priorities. o Analyzed data to identify value opportunities, develop action plans, and align with partner strategies. o Developed and implemented account plans and scorecards for strategic suppliers.• Implemented vendors on SRM (online ordering platform as part of SAP suite).• Key member of Sustainable Purchasing board, assisting in development and implementation of Supplier Code of Conduct, risk analysis tool, and sustainable purchasing process.

Customer Service And Sales Operations

• Led global six-sigma project with team of EH&S, Supply Chain, Reactive Chemicals, and Customer Service:o Redesigned chemical compatibility tool and assigned reactivity ratings to all Dow products globally.o Developed work processes, training, and metrics and leveraged externally to customers and third parties.o Awarded Responsible Care Award, contributed to win of international Robert W. Campbell award, and leveraged by NOAA (National Oceanic and Atmospheric Administration) for federal compatibility tool.• Managed strategic chemicals distributor accounts o Developed and implemented shared goals between Dow and Distributor.o Developed in-depth cross-functional Customer Satisfaction survey.o Identified and implemented efficiency gains and value creation through Elemica and EDI solutions, process and improvement, and metric analysis.• Designed and implemented interactive Access database for global transportation and product storage requirements.o Reduced order costs and risk of production degradation.

Customer Service and Sales Operations (1999 – 2002)Corporate Safety, Industrial Hygiene, Loss Prevention/Science Testing & Tech. (1997 – 1999)• Managed key customer accounts for Transportation Electronic and Fabrication industry• Managed all North America sample accounts for two major industries• Answered and re-routed all website requests• Supervised 9 co-ops, coordinated work schedules and workloads, building teamwork, and did troubleshooting of day-to-day activities