• Efficiently address and resolve technical queries related to the platform.• Engage with the development team to address intricate technical issues.• Utilise SQL to derive insights and facilitate issue resolution.

• Worked as a part of Advanced Service Request team at Frontline Education• Created optimized SQL queries for seamless incorporation into other software and the creation of reports.• Upheld elevated standards of data excellence, consistency, and appropriate management of confidential information.• Evaluated pre-existing inefficient SQL queries to enhance and streamline their performance.• Consulted with internal customers regularly on product-related technical issues and solve… Show more • Worked as a part of Advanced Service Request team at Frontline Education• Created optimized SQL queries for seamless incorporation into other software and the creation of reports.• Upheld elevated standards of data excellence, consistency, and appropriate management of confidential information.• Evaluated pre-existing inefficient SQL queries to enhance and streamline their performance.• Consulted with internal customers regularly on product-related technical issues and solve them in a timely manner. Show less

• Created meticulous test plans and test SQL scripts based on the business requirements.• Executed test scripts independently with minimal to no supervision.• Established data quality standards and implemented data validation checks within ETL processes to ensure data accuracy and consistency.

• Worked as an Applications Developer under the Content Automation Group at Wolters Kluwer CCH.• Developed automation scripts that could adapt to changing requirements and environments and streamlined repetitive tasks and processes.• Maintained comprehensive documentation, including code comments, system architecture diagrams, and user guides for easy maintenance and future reference.• Collaborated with cross-functional development team members to analyze potential system solutions… Show more • Worked as an Applications Developer under the Content Automation Group at Wolters Kluwer CCH.• Developed automation scripts that could adapt to changing requirements and environments and streamlined repetitive tasks and processes.• Maintained comprehensive documentation, including code comments, system architecture diagrams, and user guides for easy maintenance and future reference.• Collaborated with cross-functional development team members to analyze potential system solutions based on evolving client requirements. Show less

• Worked as part of Test Case Automation and Optimization Team and developed automation scripts for test cases.• Worked as a part of Multimedia Team and performed hardware and software quality assurance test cases.