As a customer fulfillment associate at Walmart, I contributed to enhancing customer satisfaction and loyalty by addressing inquiries, resolving issues, and providing information, using effective communication and professionalism. I also optimized inventory levels and coordinated activities with other work units and departments, managing the requisition and ordering of materials, equipment, and supplies.I am currently pursuing a diploma in business/commerce at Sheridan College, where I am gaining a solid foundation in key business disciplines, such as finance, accounting, marketing, and strategic management. I have also acquired two certifications from Microsoft and LinkedIn, in administrative assistance and finance and accounting, respectively, demonstrating my skills and knowledge in these areas. I am passionate and results-driven, and I aim to leverage my academic background and practical experiences to drive innovation and success in the business world.