As an accomplished IT Analyst Principal at the Solano County Department of Information Technology (DoIT), I continue to drive technological excellence and contribute organizational goals. With a focus on Law & Justice systems, I lead and mentor a team of experts, ensuring the seamless integration of technology into critical operations.The Law & Jutice team is dynamic, improving service management for the Sheriff's Office, Public and Alternative Defender’s Office, Probation, and District… Show more As an accomplished IT Analyst Principal at the Solano County Department of Information Technology (DoIT), I continue to drive technological excellence and contribute organizational goals. With a focus on Law & Justice systems, I lead and mentor a team of experts, ensuring the seamless integration of technology into critical operations.The Law & Jutice team is dynamic, improving service management for the Sheriff's Office, Public and Alternative Defender’s Office, Probation, and District Attorney’s Office as well as local law enforcement agencies and Solano County Justice Partners.Key Responsibilities:Spearheaded the development and implementation of advanced IT strategies, resulting in streamlined processes and optimized system performance.Led complex projects within the Law & Justice division, collaborating with cross-functional teams to deliver innovative solutions aligned with business objectives.Played a pivotal role in leveraging data-driven insights to make informed decisions, driving efficiency and enhancing service delivery.Advocated for the adoption of industry best practices, including ITIL methodologies, to enhance operational reliability and customer satisfaction.Fostered strong partnerships with internal and external stakeholders, positioning DoIT as a strategic partner for achieving organizational goals.Translated intricate technical concepts into clear and concise communications for both technical and non-technical audiences.Demonstrated expertise in managing critical systems, ensuring data security, access control, and compliance with industry standards. Show less

Lead delivery of several new technology initiatives for the Sheriffs Office including:Public Safety Portal- used by officers and judges county wide. Duties included requirement gathering, design, coordinating development, acceptance testing, writing training, regional communication, deployment. Impact: reduced paperwork preparation time 63% over previous methods.Custody Mandated COVID Testing - Utilized Microsoft Power Platform tools to automate weekly testing, tracking, and… Show more Lead delivery of several new technology initiatives for the Sheriffs Office including:Public Safety Portal- used by officers and judges county wide. Duties included requirement gathering, design, coordinating development, acceptance testing, writing training, regional communication, deployment. Impact: reduced paperwork preparation time 63% over previous methods.Custody Mandated COVID Testing - Utilized Microsoft Power Platform tools to automate weekly testing, tracking, and email alerts. Impact: system tracked tests and provided dynamic reporting to multiple levels of management ensuring regulatory compliance.Alert Solano/Everbridge- created ETL processes and interfaces from multiple sources, established county-wide data standards, and authored technical guides aiding local cities to successfully implement their interfaces.Managed major systems including Jail Management System used 24x7 and multiple departments. Lead project major upgrade and maintained 20+ interfaces with outside vendors and departments. Formalized ad-hoc SQL reporting procedure and created Power BI dashboards for management.Lead upgrade of systems and servers for OES, Coroner, Compliance, Records, Dispatch, Investigations, Field Operations, Custody, and Animal Care/Control.Provided guidance to Analysts on Law & Justice IT team for interface and documentation development. Show less

Salesforce, WordPress, IBM Watson Care Manager, and SharePoint. Accomplishments include mobile app development for child abuse/neglect reporting, implementing systems with AI and cognitive computing for youth transitioning out of foster care, and development of an electronic medical/life record for homeless teens and adolescents with severe medical needs.

Healthcare IT Product and System Development – Lead visual redesign of Healthshack.info a healthcare application for homeless youth and teens transitioning out of foster care and into independent living. HealthShack allows youth to store life documents, take control of their personal health record, create a resume, interact with their caseworker and find local resources. I hired and managed the graphic design team, writers, and developers. In addition, I worked closely with a broad base of… Show more Healthcare IT Product and System Development – Lead visual redesign of Healthshack.info a healthcare application for homeless youth and teens transitioning out of foster care and into independent living. HealthShack allows youth to store life documents, take control of their personal health record, create a resume, interact with their caseworker and find local resources. I hired and managed the graphic design team, writers, and developers. In addition, I worked closely with a broad base of professionals in three states to build a coalition of fund-providers and professionals to broaden the user base including doctors, community health nurses, university researchers, foundation officers, government human services professionals, school district directors, non-profit executive directors and caseworkers. I formed a solution design team from existing clients to gather feedback to improve the site and established a youth ambassador program. Youth Ambassadors worked to increase utilization and advocate for improved services through blogging, public speaking and were invited to testify before the California State Assembly. Show less

Health and Human Services Mobile App Development – Created a mobile application for Social Workers to document suspected neglect and child abuse and perform wellness reviews while in the field and provide real time integration and updates to the central office legacy database. All data geocoded to ensure worker was at the point of contact for safety, compliance, and legal verification. Worked with directors, line-staff, actual clients, and stakeholders at all levels of Montgomery County, PA… Show more Health and Human Services Mobile App Development – Created a mobile application for Social Workers to document suspected neglect and child abuse and perform wellness reviews while in the field and provide real time integration and updates to the central office legacy database. All data geocoded to ensure worker was at the point of contact for safety, compliance, and legal verification. Worked with directors, line-staff, actual clients, and stakeholders at all levels of Montgomery County, PA Office of Children and Youth to understand, analyze, and document business processes. Created user stories, technical requirements, and provided hands-on training to the entire department. Due to the sensitive personal and health information recorded HIPAA standards were followed as well as multi-factor authentication. Point person for all vendors involved in the project -- Motorola Solutions, Mobile Epiphany, and Verizon. Show less

Development of enterprise intranets, websites, and mobile applications for data collection. Supervision of development team in Hyderabad, India.Designed information architecture for companywide intranet based on the Microsoft SharePoint platformManaged offshore development team in Hyderabad, India.Developed and maintained six publicly facing websitesAdministered training though recorded demonstrations, webinars and online surveysIntegrated, maintained… Show more Development of enterprise intranets, websites, and mobile applications for data collection. Supervision of development team in Hyderabad, India.Designed information architecture for companywide intranet based on the Microsoft SharePoint platformManaged offshore development team in Hyderabad, India.Developed and maintained six publicly facing websitesAdministered training though recorded demonstrations, webinars and online surveysIntegrated, maintained, and wrote reports for various database applicationsAdministrative Policy Coordinator 2003-2005Aspiranet, South San Francisco, CAAuthored a four volume accounting policy and procedure manualImplemented document management solution for over 1,400 agency formsCreated interactive online training for multiple departmentsHR Assistant 2001-2003Aspiranet, South San Francisco, CAAssisted with benefit enrollment and retirement eligibilityRevised the safety and HR Department ManualResponsibility for agency background check program and provided training to field staffAccounts Receivable Clerk 2000-2001Aspiranet, South San Francisco, CAAssisted with collections and overpaymentsConducted audits and maintained financial files for 1,200 clients Show less

Comm Connection CoordinatorWorked with faculty to organize, secure funding, and book speakers for three day conference at Pepperdine University featuring Lester Holt from NBC News, Walter Fisher Professor Emeritus from University of Southern California, and Dan Voetman Owner and President of Destination Marketing advertising agency in Seattle, WA.CoachAssisted undergraduate students in cross-examination policy debate (CEDA) and individual public speaking events. Traveled with… Show more Comm Connection CoordinatorWorked with faculty to organize, secure funding, and book speakers for three day conference at Pepperdine University featuring Lester Holt from NBC News, Walter Fisher Professor Emeritus from University of Southern California, and Dan Voetman Owner and President of Destination Marketing advertising agency in Seattle, WA.CoachAssisted undergraduate students in cross-examination policy debate (CEDA) and individual public speaking events. Traveled with teams and judged at tournaments across the country. Organized public speaking events on campus.Speech Lab FacilitatorAssisted undergraduate students in creating and presenting speeches for classes. Show less