Kripa Hariharan Email & Phone Number

Gloucestershire, England, United Kingdom

Assist in the preparation of compelling bids and proposals, conducting thorough research, and coordinating input from various teams to ensure comprehensive and persuasive submissions.Manage the bid submission process, meticulously reviewing documentation for accuracy and adherence to deadlines.Collaborate effectively with internal teams and external partners to gather essential information and documents.Maintain and update bid documentation, templates, and databases to ensure streamlined processes and readily accessible information.Provide comprehensive administrative support to the bid team, including organizing meetings, managing calendars, and handling correspondence.Support the Sales Desk with administrative tasks, contributing to efficient operations and customer satisfaction.

Gloucester, England, United Kingdom

As a customer service representative in a dynamic retail setting, my primary objective is to provide top-notch assistance to customers by addressing inquiries, offering product recommendations and supporting general needs. My dedication to resolving customer complaints and concerns in a timely manner ensures that their shopping experience is satisfactory and meets their expectations.With extensive knowledge of store policies, promotions and product features, I am able to deliver accurate information and recommendations that cater to the unique needs of each customer. Collaboration with my team members is critical to ensure seamless store operations that promote efficiency and exceptional customer service.By fulfilling these responsibilities, I have cultivated strong relationships with customers, contributing to their satisfaction and overall loyalty to the brand. My passion for providing exceptional service and promoting a positive shopping experience has been a driving force throughout my career in retail customer service.

Trivandrum, Kerala, India

As a customer service representative, I utilized multiple computer systems and applications, along with search tools, to provide accurate and appropriate information to customers. Through conferencing on the telephone or in person, I was able to answer questions, troubleshoot issues, and resolve complaints. Recording details of all inquiries and complaints was also essential, as it maintained up-to-date records of customer interactions and transactions. By implementing these best practices, I was able to provide efficient and effective customer service, ensuring that all customers' needs were met in a timely and professional manner.

Coimbatore, Tamil Nadu, India

Developing and nurturing solid relationships with customers is vital for establishing enduring partnerships. Utilizing a deep understanding of company products and services, I make tailored recommendations that align with the unique needs of each customer. By building robust relationships, I aim to foster trust and loyalty that will drive long-term business growth. My commitment to rapidly responding to client inquiries is critical to improving overall satisfaction. I excel at providing detailed product information to customers, ensuring seamless alignment with their needs and desires, which greatly enhances customer satisfaction. Through the careful evaluation of client feedback, I expertly identify opportunities to improve products and services, driving quality customer service that builds stronger relationships and solidifies customer satisfaction.

Master Of Business Administration - Mba, Global Business Administration

The Global MBA at our institution is an immersive two-year program designed to equip aspiring business leaders with the skills needed.

Bachelor In Business Administration, Tourism And Travel Services Management