Kripa Patel Email & Phone Number

Brea, CA, US

Cerritos, California, United States

Cerritos, California, United States

Greater Los Angeles Area

• Recording, interpreting, and analyzing data through MS Excel in a fast-paced environment to provide growth.
• Preparing detailed documents and reports while managing complex internal and external data analysis responsibilities.

Orange County, California Area

• Collaborated with the operations and logistics team to create a new and more efficient supply chain, resulting in a 10% faster output of products to customers
• Presented a proposal to the owner for new Wyndham Hotel locations by using ESRI and ArcGIS to research the most profitable areas for expansion and development
• Recorded daily transactions from customers and entered data into hotel system, creating daily summaries of end of day profit and revenue for the general managers to review for any hotel improvement
• Utilized Synxis and Check Inn programs to effectively analyze and use data to categorize customers based on their previous experience, leading to an average of $5,000 less damage to the hotel monthly

Los Angeles, California

• Mitigated customer complications by being the point of contact, helping to alleviate any issues and guaranteeing that customers had an exceptional experience at the hotel
• Contacted recent customers to personally ensure that their stay and their experience fulfilled their expectations, resulting in strong customer relationships and higher retention to the hotels
• Overlooked work schedules for all employees, ensuring that the hotel never had a shortage of people, had enough hours, and additionally logged the punctuality of employees for the General Manager to review at the end.
• Assisted General Manager in data entry for daily/monthly accounting, using and becoming advanced with Microsoft Excel to permanently translate hand written practices to computerized ledgers, resulting in increased.

• Tutored 4 high school students in Algebra II with Trigonometry as well as 3 students in Comparative Literature
• Became a mentor for students, helping to navigate college applications, major selection, and after high school game plans
• Substantially strengthened test scores with strong relationships with students, averaging an increase of a letter grade and a half for each student
• Met all students twice a week for 2 hours each session and focused on concept comprehension, study habit formulation, assistance with exam preparation and homework aid