Process Developer – AR Credit & CollectionsJune 2023 - PresentPune, Maharashtra, IndiaFull-time, Hybrid• Managed Credit and Collections for North American region in Order-to-Cash (OTC) process for Eaton's Global Financial Systems and Services (GFSS) in Pune.• Conducted customer interactions for collection of past dues, remittances, debit memos, etc.• Analysed and investigated deductions and claims on receipts, resolving disputes.• Handled customer setup and account creation, Credit Review Analysis, and maintenance.• Managed credit of customers and reporting, AR invoicing, and maintenance.• Performed other reporting activities for the team.Process Developer - Billing Sep 2021 - June 2023 Gurgaon, IndiaFull-Time, Remote• Working as a process developer for Wabtec Australia.• Handling billing responsibilities for multiple entities.• Review and process invoices along with providing the resolutions for the invoices and releasing the invoices for Payment.• Resolve all client queries and requests within the agreed SLA• Follow up with requisitions to tackle hold invoice as per the AP guideline.• Perform daily internal audit to ensure all Invoices / queries are balanced as per the guidelines.