Kris Brant work email
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Kris Brant personal email
Kris Brant is a Territory Manager at PSG. They possess expertise in consumer electronics, home theater, home automation, lighting control, av and 15 more skills.
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Territory ManagerPsgFort Mill, Sc, Us -
OwnerPalmetto Home Theater Jan 2005 - PresentFort Mill, Sc
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Technical Support SupervisorSnap One Jan 2016 - Feb 2024Charlotte, North Carolina, United StatesAs a Technical Support Supervisor I'm responsible for supervising those answering client inquiries through phone, chat, and email communication in a call center environment. Technical Support Supervisor is responsible for ensuring that client interactions are held to the highest quality standards, quickly addressed and that technical staff have the knowledge and tools to be effective at their jobs. The position requires multitasking, coaching, thinking out-of-the-box and productive go-getter.Specific Responsibilities• Supervise technical service-related operations• Oversee the work of technical support agents to ensure that all jobs are completed, assist with answering questions and take escalated phone calls• Monitor queues and track inbound calls, calls waiting, abandonment rate, etc.• Encourage and proactively coach and develop team members through career progression• Familiar with a variety of the field's concepts, practices, and procedures• Keep track of attendance, PTO and weekly payroll• Follow up and coach team members about customer survey feedback• Review daily metrics and help lead to the overall team goal -
Product Development Category Technician For Media Distribution At Snap OneSnap One Jan 2014 - Jan 2016Charlotte, North CarolinaHigh Level Technical Support for complicated field issues serving as both a backup and resource to Technical Support for the Media Distribution category. Advanced Training for Technical Support staff to impart knowledge learned in solving complex product support situations. In-house mockup and testing of field installation problems to identify root cause and clearly document solution. In-field support of extraordinary dealer issues. Initial testing and feature evaluation of new development samples prior to formal submission to Software / Hardware Quality Assurance. Assist in creating detailed test plans for product samples and products in development to be run by Software / Hardware Quality Assurance. Test and evaluation of competing and new supplier sample products. Assist in creating “Use Cases” during RFP creation and to support PD/QA agreed upon testing methods. Assist in creating Practical Test SOP for factory inspection. Add “Voice of Customer” to Product Development Team by providing input and feedback on products, features, software, etc. Support Product Development with new product manual content documentation review. Long Term testing of Product Data input to bug tracking system Routine monitoring and response to item page posts and industry forums and social media sites
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Senior Technical SupportSnap Av Oct 2010 - Jan 2014Served as a contributing member of a high performance technical support team. Participated in collaboration with the product development team. Provided support to the product development team with sample reviews, testing reports, drawings, documentation review, and manual reviews. Contributed content to the tech support knowledge base. Assist in the hiring and training of all new departmental employees. Level 2 Support for the technical support department to provide superior service on advanced systems. -
Lead Tech, Service Manager, Operations ManagerZobo Tv Mar 2005 - Oct 2010Charlotte, North Carolina Area -
SalesmanSound On Wheels Mar 2004 - Feb 2005Rock Hill, Sc
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SalesmanFreemans Car Stereo Jul 2001 - Apr 2003Charlotte, North Carolina Area
Kris Brant Skills
Kris Brant Education Details
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York TechMechanical Engineering
Frequently Asked Questions about Kris Brant
What company does Kris Brant work for?
Kris Brant works for Psg
What is Kris Brant's role at the current company?
Kris Brant's current role is Territory Manager.
What is Kris Brant's email address?
Kris Brant's email address is kr****@****one.com
What schools did Kris Brant attend?
Kris Brant attended York Tech.
What skills is Kris Brant known for?
Kris Brant has skills like Consumer Electronics, Home Theater, Home Automation, Lighting Control, Av, Product Marketing, Electronics, Sound, Troubleshooting, Video Conferencing, Digital Signage, System Design.
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3yahoo.com, gmail.com, gmail.com2 +167861XXXXX
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Kris Brant
Director Of Shelter Operations At Oregon Humane SocietyPortland, Oregon Metropolitan Area2comcast.net, oregonhumane.org2 +136060XXXXX
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Kris Brant
United States
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