Kris Carter Email and Phone Number
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Kris Carter is a Director Research-Compensation at Amazon at Amazon. He possess expertise in operations management, cross functional team leadership, leadership, management, strategy and 17 more skills.
Amazon
View- Website:
- amazon.com
- Employees:
- 500669
-
Director Research-CompensationAmazon Jun 2021 - PresentGreater Seattle Area -
Director Research Science-Employee And Candidate ExperienceAmazon Aug 2017 - Jun 2021Greater Seattle AreaI led large, global, research teams (I/O Psychologists, Economists, Data Scientists) that focused on practical application of behavioral science. -
Director HrAmazon Feb 2017 - Aug 2017Greater Seattle AreaI led the HR team supporting our operations design and engineering, automation, robotics, real estate, and procurement organizations globally. -
Director Customer Service (North America, Japan)Amazon Dec 2015 - Feb 2017Tokyo And SeattleI led the customer service teams in North America, Japan, South Africa, and Costa Rica. The organizational footprint included tens of thousands of team members in both physical and virtual (work from home) sites in multiple countries. -
General Manager - North America Virtual Customer ServiceAmazon Apr 2015 - Dec 2015Bellingham, Washington AreaI am responsible for leading, developing, and growing Amazon’s virtual customer service strategy (VCC). VCC is one of the largest operations teams at Amazon, and is a top priority (Jeff Bezos 2014 letter to the shareholders) to change the way Amazon thinks about customer service operations.Our vision: a highly-engaged, dynamic, disruptive, flexible workforce innovating on our current beliefs of operations.Jeff Bezos on VCC in 2014 letter to shareholders:“A third inward innovation is our Virtual Contact Center… Under this program, employees provide customer service support for Amazon and Kindle customers while working from home… Our Virtual Contact Center is our fastest growing “site” in the U.S., operating in more than ten states today. This growth will continue as we hope to double our state footprint in 2014.”In 2014, we more than doubled our footprint to dozens of states, thousands of people, and hundreds of leaders. We doubled again in 2015. We are prepared for continued aggressive growth in 2016 and beyond. Read more about the letter to shareholders in 2014: http://www.businessinsider.com/jeff-bezos-shareholder-letter-2014-4#ixzz2yaSkA5kt -
Sr. Operations Manager - Virtual Contact CenterAmazon Jul 2012 - Apr 2015WashingtonI led Amazon's large and rapidly growing North American virtual (work from home) customer service operation. -
Operations Manager - Customer ServiceAmazon Aug 2010 - Jul 2012Grand Forks, North Dakota AreaProvided operational leadership for our customer service managers and teams in our Grand Forks contact center. -
Operations Manager -FulfillmentAmazon Feb 2010 - Aug 2010KentuckyOutbound Operations Manager at Distribution center. Provided leadership to the management team for Pick, Sort, Pack, Ship Operations. Responsible for overall shift performance. -
Area Manager - SortationAmazon Apr 2009 - Feb 2010KentuckyArea manager (front line manager) for Crisplant sortation system. Lead up to 100 people at peak. -
Sr. Manager-Product Diagnostics & Knowledge ManagementSears Holdings Corporation Jul 2008 - Apr 2009Greater Chicago Area -
Mba Intern - Capacity PlanningAmazon.Com Feb 2007 - Aug 2007Greater Seattle AreaProduced thesis (for MIT grad school program) based on capacity planning work regarding service level management. -
Engineer - Reliabilty And MaintainabilityBell Helicopter-Textron 2005 - 2006Dallas/Fort Worth Area -
Engineer Co-Op, Flight Test And PerformanceGulfstream Aerospace 2003 - 2004Savannah, Georgia Area -
Systems Manager - Customer ServiceRollins Feb 2001 - Jun 2002Greater Atlanta Area -
Systems Engineer Team LeadWitness Systems 1997 - 1998Greater Atlanta Area -
Systems Manager - Customer ServiceAdt Security Services 1992 - 1997Greater Atlanta Area
Kris Carter Skills
Kris Carter Education Details
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Aeronautics & Astronautics -
Organizational Leadership -
Mechanical Engineering
Frequently Asked Questions about Kris Carter
What company does Kris Carter work for?
Kris Carter works for Amazon
What is Kris Carter's role at the current company?
Kris Carter's current role is Director Research-Compensation at Amazon.
What is Kris Carter's email address?
Kris Carter's email address is kr****@****ngs.com
What is Kris Carter's direct phone number?
Kris Carter's direct phone number is +185792*****
What schools did Kris Carter attend?
Kris Carter attended Massachusetts Institute Of Technology, Massachusetts Institute Of Technology - Sloan School Of Management, Georgia Institute Of Technology.
What skills is Kris Carter known for?
Kris Carter has skills like Operations Management, Cross Functional Team Leadership, Leadership, Management, Strategy, Process Improvement, Program Management, Team Leadership, Project Management, Six Sigma, Customer Experience, Customer Service.
Who are Kris Carter's colleagues?
Kris Carter's colleagues are Chetan Gadri, Nick Davis, Ramaswami Lakshman, Berkant Karademir, Ilaria Calvani, Edmondo D'amario, Dev Rai.
Not the Kris Carter you were looking for?
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Kris Carter
United States5zippo.com, hotmail.com, vscnet.com, carterpeople.com, fawcett-tech.com4 +194983XXXXX
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Kris Carter
Salt Lake City, Ut3lmts.com, lowes.com, tjoinc.com -
Kris Carter
Boston, Ma5reedexpo.com, g.rwu.edu, forrester.com, gmail.com, eos-imaging.com3 +140472XXXXX
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Kris Carter
Washington, Dc2post.harvard.edu, gulumade.com
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